USER’S GUIDE
MFC-8220
ii
Safety precautions
To use the MFC safely
Save these instructions for later reference.
WARNING
There are high voltage
electrodes inside the MFC.
Before you clean the MFC or
clear a paper jam, make sure
you have unplugged the power
cord from the AC power
socket.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
After you use the MFC, some internal parts are extremely HOT!
To prevent injuries, be careful not to put your fingers in the area shown in
the illustration.
■ Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone wall socket in a wet location.
■ This product must be installed near a socket that is easily
accessible. In case of emergencies, you must disconnect the
power cord from the socket in order to shut off power completely.
iii
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using this product (other than a cordless type)
during an electrical storm. There may be a remote risk of
electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity
of the leak.
4. Use only the power cord and batteries indicated in this
guide. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
iv
Choosing a location
Place your MFC on a flat, stable surface that is free of vibration and
shocks, such as a desk. Put the MFC near a telephone wall socket
and a standard, grounded AC power outlet. Choose a location where
the temperature remains between 10° and 32.5°C.
Caution
■ Avoid placing your MFC in a high-traffic area.
■ Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■ Do not expose the MFC to direct sunlight, excessive heat,
moisture, or dust.
■ Do not connect your MFC to electrical sockets controlled by wall
switches or automatic timers.
■ Disruption of power can wipe out information in the MFC’s
memory.
■ Do not connect your MFC to electrical sockets on the same circuit
as large appliances or other equipment that might disrupt the
power supply.
■ Avoid interference sources, such as speakers or the base units
of cordless phones.
v
Quick Reference Guide
6
Press 1 if you want to
Sending faxes
choose more settings and
the LCD will return to the
Setup Sendmenu.
Automatic Transmission
1
If it is not illuminated in
—OR—
green, press
(Fax).
Press 2 to fax.
Enter the fax number.
Press Start.
2
3
Place the original document
face down in the ADF.
7
8
Enter the fax number using
One-Touch, Speed-Dial,
Search or the dial pad.
Receiving faxes
4
Press Start.
Select Receive Mode
1
2
Press Menu, 0, 1.
Press or
Fax Only, Manual,
Fax/Telor External
TADand then press Set.
Real Time Transmission
You can send faxes in real time.
to select
1
If it is not illuminated in
green, press
(Fax).
2
Place the original document
face down in the ADF.
Storing numbers
Storing One-Touch Dial
numbers
3
4
Press Menu, 2, 2, 5.
Press
or
to select
1
2
Press Menu, 2, 3, 1.
On, and then press Set.
—OR—
Press the One-Touch key
where you want to store the
number.
For the next transmission
only, press
or
to
3
4
5
Enter a number (up to 20
digits), and then press Set.
Enter a name (or leave it
blank), and then press Set.
select Next Fax Only,
and then press Set.
For the next fax only, press
or to select Next
Fax:On, and then press
Set.
5
Press Stop/Exit.
vi
Storing Speed-Dial numbers
3
4
Press
memory.
or
to search the
1
2
Press Menu, 2, 3, 2.
Press Start.
Enter a three-digit
Speed-Dial number, and
then press Set.
Making copies
Single copy
3
4
5
Enter a number (up to 20
digits), and then press Set.
Enter a name (or leave it
blank), and then press Set.
1
Press
(Copy) to
illuminate it in green.
Place the original document
face down in the ADF.
Press Stop/Exit.
2
3
Press Start.
Dialling operations
One-Touch Dialling/
Speed-Dialling
Sorting multiple copies
1
If it is not illuminated in
1
Press
(Copy) to
illuminate it in green.
green, press
(Fax).
2
3
Place the original document
face down in the ADF.
2
3
Place the original document
face down in the ADF.
Use the dial pad to enter the
number of copies you want
(up to 99).
Press the One-Touch key of
the number you want to call
4
5
—OR—
4
Press Options and
to select
or
Press Search/Speed
Dial, press #, and then
press the three-digit
Speed-Dial number.
Stack/Sort, and then
press Set.
5
6
Press
or
to select
6
Press Start.
Sort(or Stack) and then
press Set.
Press Start.
Using Search
1
If it is not illuminated in
green, press (Fax).
2
Press Search/Speed
Dial, and then enter the first
letter of the name you’re
looking for.
vii
Table of Contents
Connecting an external telephone answering
Recording outgoing message (OGM) on
If you are installing the MFC to work
To load paper or other media in the manual
viii
Setting Tone or Pulse dialling mode
Printing a reduced incoming fax
ix
To enable the MFC to work with BT Call Sign
x
xi
®
International ENERGY STAR Compliance
Statement.............................................................11-3
xii
Step 2: Connecting the NC-9100h to
100BASE-TX Ethernet Network ...........................13-8
xiii
Introduction
1
Using this Guide
Thank you for buying a Brother Multi-Function Center (MFC). Your
MFC-8220 is simple to use, with LCD screen instructions to guide
you through programming it. You can make the most of your MFC by
taking a few minutes to read this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you will see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Bold
Bold typeface identifies specific keys on the MFC
control panel.
Italics
Italicized typeface emphasizes an important
point or refers you to a related topic.
Courier New Courier New typeface identifies the messages on
the LCD of the MFC.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the MFC.
INTRODUCTION 1 - 1
MFC part names and operations
■ Front view
4 ADF Document
Support
5 Control Panel
3 ADF Document
Output Support
6
Face-down Output
Tray Support Flap
with Extension
2 Front Cover
Release Button
7 Power Switch
1 Manual Feed Tray
8 Front Cover
9 Paper Tray (Tray #1)
No. Name
Description
Load paper here.
1
2
3
Manual Feed Tray
Front Cover Release Button
Press it to open the front cover.
ADF Document Output Support
The original documents come out
here.
4
5
6
ADF Document Support
Control Panel
Place the original document here to
use the ADF unit.
Use the keys and display to control
the MFC.
Face-down Output Tray Support Flap Unfold it to prevent the printed paper
with Extension (Support Flap)
from sliding off the MFC.
7
8
Power Switch
Switch the MFC on or off.
Front Cover
Open to install a toner cartridge or
drum unit.
9
Paper Tray (Tray #1)
Load paper here.
1 - 2 INTRODUCTION
■ Back view
12 Paper Guides
13 Telephone Line
Socket
14 USB Interface
Connector
10 AC Power
15 Parallel Interface
Connector
Connector
11 Face-up Output Tray
(Back Output Tray)
16 External Telephone
Line Socket
No. Name
Description
10 AC Power Connector
Connect the AC Power Connector here.
11 Face-up Output Tray
Open it when thicker paper is placed in the
Manual feed tray.
(Back Output Tray)
12 Paper Guides
Use to fit the width of the document.
13 Telephone Line Socket
Plug the line cord supplied with the MFC into
here.
14 USB Interface Connector
15 Parallel Interface Connector
Connect the USB Cable here.
Connect the Parallel Cable here.
Plug in the external telephone line here.
16 External Telephone Line
Socket (Not for the UK)
INTRODUCTION 1 - 3
Control panel overview
1
2
3
4
11
10
9
8
7
6
5
Print keys:
Secure
1
Scan
Lets you access Scan mode.
Lets you print out data saved in
memory by entering your four-digit
password.
(See Software User’s Guide on the
CD-ROM.)
Navigation keys:
4
Job Cancel
Menu
Clears data from the printer
memory.
Lets you access the Menu to
program.
Liquid Crystal Display (LCD)
2
3
Set
Displays messageson the screen to
help you to set up and use your
MFC. The LCD will change color
depending on the MFC status.
Lets you store your settings in the
MFC.
Clear/Back
Deletes entered data or lets you exit
the menu by pressing repeatedly.
Mode keys:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
1 - 4 INTRODUCTION
or
Copy keys
8
(Temporary settings):
Press to scroll forward or backward
to a menu selection.
Enlarge/Reduce
When using the speaker or ring, you
can press these keys to adjust the
volume in fax mode.
Lets you reduce or enlarge copies
depending upon the ratio you
select.
or
Contrast
Press to scroll through the menus
and options.
Also, you can use these keys to do
a numerical search for the names of
stored numbers in fax mode.
Lets you make a copy that is lighter
or darker than the original
document.
Quality
Lets you select the copy quality for
your type of original document.
Fax and telephone keys:
5
Tel/R
Options
You can quickly and easily select
temporary settings for copying.
This key is used to havea telephone
conversation having picked up the
external handset in F/T
pseudo-ringing etc. Also, use this
key to gain access to an outside line
and/or to recall the operator or
transfer a call to another extension
when it is connected to a PABX.
Dial Pad
9
Use these keys to dial telephone or
fax numbers and as a keyboard for
entering information into the MFC.
The # key lets you temporarily
switch the dialling mode during a
telephone call from Pulse to Tone.
Resolution
Sets the resolution when yousend a
fax.
Shift
0
A
Search/Speed Dial
To access memory locations 17
through 32 in the One-Touch keys
hold down the Shift key.
Lets you look up numbers that are
stored in the dialling memory. It also
lets you dial stored numbers by
pressing # and a three-digit number.
One-Touch keys
These 16 keys give you instant
access to 32 previously stored dial
numbers.
Redial/Pause
Redials the last number you called.
It also inserts a pause in auto dial
numbers.
6
7
Start
Lets you start sending faxes,
making copies or scanning.
Stop/Exit
Stops a fax, copy and scan
operation or exits from the menu.
INTRODUCTION 1 - 5
Back light color shows the MFC status
The LCD back light will change color depending on the MFC status.
LCD
MFC status
Description
Sleep Mode
The power switch is off or the MFC is in
Sleep mode.
Off
Initializing
The MFC is being initialized after you
switched it on.
Orange
Warning Up in
Sleep mode
The MFC is warning up for printing in
Sleep mode.
Menu in Operation The Menu is in use.
Receiving Data
The MFC is either receiving data from the
from the Computer computer, processing datain the memory,
or printing data.
Data Remaining in Print data remains in the MFC memory.
Printer Memory
Warming Up
Ready
The MFC is warming up for printing.
The MFC is ready for use.
Green
Receiving Fax
Data
The MFC is either receiving fax data,
processing data in memory, or printing
data.
1 - 6 INTRODUCTION
LCD
MFC status
Description
Service error
Follow the steps below.
1. Turn off the power switch.
Red
2. Wait a few seconds, and then turn it
back on and try to print again.
If you cannot clear the error and still see
the Red back light after turning the MFC
back on, pleasecall your Brother dealer or
Brother authorized service center.
Cover open
Toner empty
The cover is open. Close the cover. (See
Replace the toner cartridge with a new
Paper error
Put paper in the tray or clear the paper
jam. Check the LCD message. (See
Out of memory
Other errors
Check the LCD message. (See
INTRODUCTION 1 - 7
About fax machines
Fax tones and handshake
When someone is sending a fax, the MFC sends fax calling tones
(CNG tones). These are quiet, intermittent beeps every 4-seconds.
You will hear them after you dial and press Start and they will
continue for about 60 seconds after dialling. During that time, the
sending machine must begin the “handshake”, or connection, with
the receiving machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You will soon learn to listen
for these quiet beeps each time you answer a phone on your fax line,
so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows Receiving.
If your MFC is set to the Fax Onlymode, it will answer every call
automatically with fax receiving tones. If the other person hangs up,
your MFC will continue to send the “chirps” for about 40 seconds,
and the LCD continues to show Receiving. To cancel receiving,
press Stop/Exit.
The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machines “chirps” overlap. This must be for
at least 2 to 4 seconds, so both machines can understand how each
is sending and receiving the fax. The handshake cannot begin until
the call is answered, and the CNG tones only last for about 60
seconds after the number is dialled. So it is important for the
receiving machine to answer the call in as few rings as possible.
When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
Pay special attention to the directions for connecting a TAD in
1 - 8 INTRODUCTION
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the MFC to check a
fax transmission while it is in progress. If the MFC detects errors
during fax transmission, it resends the pages of the fax that had an
error. ECM transmissions are only possible between fax machines
that both have this feature. If they do, you may send and receive fax
messages that are continuously being checked by the MFC.
Your MFC must have enough memory for this feature to work.
INTRODUCTION 1 - 9
Connecting the MFC
Connecting an external telephone
Although your MFC does not have a handset, you can connect a
separate telephone (or telephone answering device) directly to your
MFC as shown in the diagram below.
Extension
Telephone
External
Telephone
(Example
for the U.K.)
Whenever this phone (or TAD) is in use, the LCD shows
Telephone.
1 - 10 INTRODUCTION
Connecting an external telephone answering
device (TAD)
Sequence
You may choose to connect an answering device. However, when
you have an external TAD on the same telephone line as the MFC,
the TAD answers all calls and the MFC “listens” for fax calling (CNG)
tones. If it hears them, the MFC takes over the call and receives the
fax. If it does not hear CNG tones, the MFC lets the TAD continue
playing your outgoing message so your caller can leave you a voice
message.
The TAD must answer within four rings (the recommended setting is
two rings). The MFC cannot hear CNG tones until the TAD has
answered the call, and with four rings there are only 8 to 10 seconds
of CNG tones left for the fax “handshake”. Make sure you carefully
follow the instructions in this guide for recording your outgoing
message. We do not recommend using the toll saver feature on your
external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay
setting on your external TAD.
INTRODUCTION 1 - 11
Do not connect a TAD elsewhere on the same phone line.
TAD
TAD
(Example
for the U.K.)
Connections
The external TAD must be connected as shown above.
1
Set your external TAD to one or two rings. (The MFC’s Ring
Delay setting does not apply.)
2
3
4
Record the outgoing message on your external TAD.
Set the TAD to answer calls.
Set the Receive Mode to External TAD.
1 - 12 INTRODUCTION
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up
the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message.
(This allows your MFC time to listen for the fax CNG tones of
automatic transmissions before they stop.)
2
3
Limit your speaking to 20 seconds.
End your 20-second message by giving your Remote Activation
Code for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
51 and Start.”
We recommend beginning your OGM with an initial 5-second
silence because the MFC cannot hear fax tones over a resonant
or loud voice. You may try omitting this pause, but if your MFC
has trouble receiving, then you must rerecord the OGM to
include it.
INTRODUCTION 1 - 13
Using extension telephones (U.K. only)
It may be that your premises are already wired with parallel extension
telephones, or you intend to add extension telephones to your line,
in addition to your machine. While the simplest arrangement is
straightforward parallel connection, there are some reasons as to
why this arrangement will cause unsatisfactory service, the most
obvious of which is inadvertent interruption of a facsimile
transmission by someone picking up an extension telephone in order
to make an outgoing call. Additionally, remote activation may not
operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a
transmission at a pre-set time). This pre-set job may coincide with
someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange
modification of your extension wiring circuit, such that extension
devices are connected “downstream” of your machine, in a
master/slave configuration. In such a configuration, this machine can
always detect whether a telephone is in use, thus it will not attempt
to seize the line during that time. This is known as “telephone
off-hook detection.”
The inadvisable configuration is shown in figure 1 on the next page,
and the recommended master/slave configuration is shown in
figure 2.
This new connection configuration can be arranged by contacting
BT, Kingston upon Hull Telecommunications, your PABX maintainer
or a qualified telephone installation company as appropriate. Simply
explained, the extension telephone circuit should be terminated on a
normal modular plug (BT 431A style), which in turn should be
inserted into the modular socket of the white “T”-shaped connector
provided as part of the line cord assembly.
1 - 14 INTRODUCTION
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
INADVISABLE CONNECTION OF EXTENSION SOCKETS
Fig. 1.
DISCONNECT
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 2.
INTRODUCTION 1 - 15
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often
relatively simple to connect the MFC to a key system or a PBX
(Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the MFC for you. It is advisable to have a separate line for
the MFC.
If the MFC is to be connected to a multi-line system, ask your installer
to connect the unit to the last line on the system. This prevents the
unit from being activated each time a telephone call is received.
As with all fax units, this MFC must be connected to a two wire
system. If your line has more than two wires, proper connection
of the MFC cannot be made.
If you are installing the MFC to work with a PBX
1
It is not guaranteed that the unit will operate correctly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator,
it is recommended that the Receive Mode be set to Manual. All
incoming calls should initially be regarded as telephone calls.
If you are installing the MFC to work with a PBX you need to set
Phone Line Setto PBX(Menu, 0, 4).
Custom features on your phone line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, Caller ID,
RingMaster, an answering service, an alarm system or other custom
feature on one phone line it may create a problem with the operation
1 - 16 INTRODUCTION
Loading paper and original
documents
2
About paper
Paper specifications for each paper tray
Manual feed tray
Paper tray
Optional Lower
tray
Paper types
Plain paper, Bond Plain paper,
Plain paper,
Recycled paper,
paper, Recycled
paper, Envelope,
Labels, and
Recycled paper,
and Transparency* and Transparency*
Transparency
Paper weights 60 to 161 g/m2
60 to 105 g/m2
60 to 105 g/m2
Paper sizes
Width:
69.8 to 220 mm
A4, Letter, Legal,
B5 (ISO),
A4, Letter, Legal,
B5 (ISO),
Executive, A5, A6, Executive, A5,
Height:
116 to 406.4 mm
B6 (ISO)
B6 (ISO)
Number of
sheets
Single Sheet
250 sheets
(80 g/m2)
250 sheets
(80 g/m2)
* Up to 10 sheets
When printing transparencies, remove each one from the
face-down output tray after it exits the MFC.
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 1
Recommended paper
Plain Paper:
Xerox Premier 80 g/m2
Xerox Business 80 g/m2
Mode DATACOPY 80 g/m2
IGEPA X-Press 80 g/m2
Recycled paper: Xerox Recycled Supreme
Transparency:
Labels:
3M CG 3300
Avery laser label L7163
■ Before you buy a large amount of paper, please test some to
make sure that the paper is suitable.
■ Use paper that is made for plain-paper copying.
■ Use paper that is 75 to 90 g/m2.
■ Use neutral paper. Do not use acidic or alkaline paper.
■ Use long-grain paper.
■ Use paper with a moisture content of approximately 5%.
Caution
Do not use ink jet paper. It may cause a paper jam and damage your
MFC.
The output quality depends on the paper type and paper brand.
recommendations for paper that can be used with the
MFC-8220.
2 - 2 LOADING PAPER AND ORIGINAL DOCUMENTS
Choosing acceptable paper
We recommend that you test paper (especially special sizes and
types of paper) on the MFC before purchasing large quantities.
■ Avoid feeding label sheets that are partly used or your MFC will
be damaged.
■ Avoid using coated paper, such as vinyl coated paper.
■ Avoid using preprinted or highly textured paper, or paper with an
embossed letterhead.
For optimum printing, use a recommended type of paper, especially
for plain paper and transparencies. For more information on paper
specifications, call your nearest authorized sales representative or
the place where you purchased your MFC.
■ Use label or transparencies that are designed for use in laser
printers.
■ For the best print quality, we recommend using long-grained
paper.
■ If you are using special paper and the paper has problems
feeding from the paper tray, try again using the manual feed tray.
■ You can use recycled paper in this MFC.
How to load paper
To load paper or other media in the paper tray
1
Pull the paper tray completely out of the MFC.
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 3
2
While pressing the paper guide release lever, slide the adjusters
to fit the paper size.
Check that the guides are firmly in the slots.
For Legal size paper, press the universal guide release button
and pull out the back of the paper tray.
Universal Guide Release
Button
2 - 4 LOADING PAPER AND ORIGINAL DOCUMENTS
3
4
Fan the stack of paper well to avoid paper jams and misfeeds.
Put paper in the paper tray.
Check that the paper is flat in the tray, below the maximum
paper mark, and that the paper guide is flush against the paper
stack.
Up to here.
5
Put the paper tray firmly back in the MFC and unfold the support
flap before you use the MFC.
Support Flap with
Extension
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 5
When you put paper in the paper tray, please remember the
following:
■ The side to be printed on must be face down.
■ Put the leading edge (top of the paper) in first and push it
gently into the tray.
■ To copy or receive faxes on Legal size paper, unfold the
support flap extension.
To load paper or other media in the manual feed tray
When printing envelopes and labels you should only use the
manual feed tray.
1
Open the manual feed tray. Slide the paper guides to fit the
paper size.
2 - 6 LOADING PAPER AND ORIGINAL DOCUMENTS
2
Using both hands put paper in the manual feed tray until the
front edge of the paper touches the paper feed roller. Hold the
paper in this position until the MFC automatically feeds the
paper in for a short distance, and then let go off the paper.
When you put paper in the manual feed tray, please remember
the following:
■ The side to be printed on must be face up.
■ Put the leading edge (top of the paper) in first and push it
gently into the tray.
■ Make sure that the paper is straight and in the proper
position on the manual feed tray. If it is not, the paper may
not be fed properly, resulting in a skewed printout or a paper
jam.
■ Do not put more than one sheet of paper or envelope in the
manual feed tray at any one time, or it may cause a jam.
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 7
Using the automatic document feeder (ADF)
You can send faxes, copy and scan from the ADF (automatic
document feeder).
■ Make sure original documents written with ink are completely dry.
■ The original documents to be faxed must be from 148 to 216 mm
wide and 100 to 356 mm long.
■ Make sure you place the original documents face down, top
edge first.
■ Adjust the paper guides to fit the width of your original
documents.
2 - 8 LOADING PAPER AND ORIGINAL DOCUMENTS
■ The ADF can hold up to 30 pages and feeds each sheet
individually. Use standard (75 g/m2) paper.
■ Always fan the original documents before putting them in the
ADF, and then stagger the pages in the ADF as shown:
30˚
DO NOT use paper that is curled, wrinkled, folded, ripped,
stapled, paper clipped, pasted or taped. DO NOT use
cardboard, newspaper or fabric.
DO NOT pull on the original document while it is in progress.
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 9
On-screen programming
3
User-friendly programming
Your MFC is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly programming
helps you take full advantage of all the menu selections your MFC
has to offer.
Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your MFC.
All you need to do is follow the instructions as they guide you through
the menu selections and programming options.
Menu table
You can probably program your MFC without the User’s Guide. But
to help you understand the menu selections and options that are
found in the MFC programs, use the Menu table on page 3-4.
You can program your MFC by pressing Menu followed by the
menu numbers.
For example to set Fax Resolutionto Fine:
Press Menu, 2, 2, 2 and
Press Set.
or
to select Fine.
Memory Storage
If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such as
Overseas Mode, and so on) will be lost. You may also have to reset
the date and time.
3 - 1 ON-SCREEN PROGRAMMING
Navigation keys
*Access the menu
*Go to the next menu level
*Accept an option
*Exit the menu by pressing
repeatedly
*Go back to the previous
menu level
*Scroll through the current
menu level
*Go back to the previous
menu level
*Go forward to the next
menu level
*Exit the menu
You can access the menu mode by pressing Menu.
When you enter the menu, the LCD scrolls.
Press 1 for General Setup menu
Select ▲▼ & Set
1.General Setup
—OR—
Press 2 for Fax menu
—OR—
Select ▲▼ & Set
2.Fax
Press 3 for Copy menu
—OR—
Select ▲▼ & Set
3.Copy
Press 4 for Printer menu
—OR—
Select ▲▼ & Set
4.Printer
Press 5 for Print Reports menu
—OR—
Select ▲▼ & Set
5.Print Reports
Press 6 for LAN menu
(Only if the optional LAN board
(NC-9100h) is installed.)
—OR—
Select ▲▼ & Set
6.LAN
Press 0 for Initial Setup menu
—OR—
Select ▲▼ & Set
0.Initial Setup
You can scroll more quickly through each
menu level by pressing the arrow for the direction you want:
.
or
ON-SCREEN PROGRAMMING 3 - 2
Then set an option by pressing Set when that option appears on the
LCD.
The LCD will then show the next menu level.
Press
or
to scroll to your next menu selection.
Press Set.
When you finish setting an option, the LCD shows Accepted.
Use to scroll backward if you passed your choices or want
to save keystrokes.
The current setting is always the option with “ ”.
3 - 3 ON-SCREEN PROGRAMMING
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
1.General
Setup
1.Mode Timer
—
0 Sec
30 Secs
1 Min
2 Mins
5 Mins
Off
Sets how long the
MFC will stay in Copy
or Scan mode before
returning to Fax
mode.
4-6
4-6
2.Paper Type
—
Thin
Sets the type of
paper in paper
tray#1.
(Without the
optional tray #2)
1.Tray #1
(With the optional
tray #2)
Plain
Thick
Thicker
Transparency
2.Tray #2
(With the optional
tray #2)
Thin
Sets the type of
paper in paper
tray#2.
4-6
4-7
Plain
Thick
Thicker
Transparency
3.Paper Size
—
A4
Sets the size of paper
in paper tray#1.
(Without the
optional tray #2)
1.Tray #1
(With the optional
tray #2)
Letter
Legal
Executive
A5
A6
B5
B6
2.Tray #2
(With the optional
tray #2)
A4
Sets the size of paper
in paper tray#2.
4-7
Letter
Legal
Executive
A5
B5
B6
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 4
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
1.General
Setup
4.Volume
1.Ring
High
Med
Low
Off
Adjusts the ring
volume.
4-8
4-8
4-9
(Continued)
2.Beeper
3.Speaker
—
High
Med
Low
Off
Adjusts the volume
level of the beeper.
High
Med
Low
Off
Adjusts the speaker
volume.
5.Auto
Daylight
On
Change for Daylight
Savings Time
automatically.
4-9
4-9
Off
6.Ecology
1.Toner Save On
Off
Increases the life of
the toner cartridge.
2.Sleep Time
Conserves power.
Power Save Mode.
4-11
3.Power Save On
Off
7.LCD
Contrast
—
-
-
-
+
+
+
Adjusts the contrast
of the LCD.
4-11
The default settings are shown in Bold with “ ”.
3 - 5 ON-SCREEN PROGRAMMING
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
4-12
4-13
1.General
Setup
8.Tray
Use:Copy
(This setting only
appears if you
have the optional
tray #2)
—
Tray#1 Only
Tray#2 Only
Auto
Selects the tray that
will be used for Copy
mode.
(Continued)
9.Tray
Use:Fax
(This setting only
appears if you
have the optional
tray #2)
—
Tray#1 Only
Tray#2 Only
Auto
Selects the tray that
will be used for Fax
mode.
2.Fax
1.Setup
Receive
(In Fax mode
only)
1.Ring Delay 00-04(02 )
Sets the number of
rings before the MFC
answers in Fax Only
or Fax/Tel mode.
5-3
5-4
(UK only)
00-05(02 )
(Nordic
countries only)
2.F/T Ring
Time
70
40
30
20
Sets the
pseudo/double-ring
time in Fax/Tel
mode.
3.Fax Detect On
Off
Receives fax
messages without
pressing the Start
key.
5-5
4.Remote
Code
On
You can answer all
calls at an extension
or external phone
and use codesto turn
the MFC on or off.
You can personalize
these codes.
5-10
(
51, #51)
Off
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 6
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
1.Setup
Receive
5.Auto
Reduction
On
Off
Reduces the size of
incoming faxes.
5-6
(In Fax mode
only)
(Continued)
(If you have the
optional tray
#2, see page
6.Memory
Receive
On
Off
Automatically stores
any incoming faxes
in its memory if it runs
out of paper.
5-7
5-8
7.Print
Density
-
-
-
-
-
+
+
+
+
+
Makes printouts
darker or lighter.
8.Polling RX Standard
Secure
Sets up your MFC to
poll another fax
machine.
5-11
6-5
Timer
2.Setup Send 1.Contrast
Auto
Light
Dark
Changes the
lightness or darkness
of faxes you send.
(In Fax mode
only)
2.Fax
Resolution
Standard
Fine
Sets the default
resolution for
6-6
outgoing faxes.
S.Fine
Photo
3.Delayed
Fax
—
Set the time of day in
24 hour format that
the delayed faxes will
be sent.
6-17
The default settings are shown in Bold with “ ”.
3 - 7 ON-SCREEN PROGRAMMING
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
2.Setup Send 4.Batch TX
On
Combines delayed
faxes to the same fax
number at the same
time of day into one
transmission.
6-18
(Continued)
(In Fax mode
only)
Off
5.Real Time
TX
Off
On
You can send a fax
without using the
memory.
6-8
Next Fax Only
6.Polled TX
Standard
Sets up the original
document on your
MFC to be retrieved
by another fax
6-18
Secure
machine.
7.Coverpg
Setup
Next Fax Only Automatically sends
6-10
a Cover Page you
have programmed.
On
Off
Print Sample
8.Coverpage
Note
—
You can set up your
own comments for
fax Cover Page.
6-11
6-16
9.Overseas
Mode
On
Adjusts for overseas
transmissions, which
can sometimes
Off
cause problems.
3.Set
Quick-Dial
1.One-Touch
Dial
Stores One-Touch
Dial numbers, so you
can dial by pressing
one key (and Start).
7-1
7-3
2.Speed-Dial
—
Stores Speed-Dial
numbers, so you can
dial by pressing only
a few keys (and
Start).
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 8
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
3.Set
Quick-Dial
3.Setup
Groups
—
Sets up a Group
number for
Broadcasting.
7-5
9-1
(continued)
4.Report
1.XMIT Report
On
Initial setup for
Setting
Transmission
Verification Report
and Journal Period.
On+Image
Off
Off+Image
2.Journal
Period
Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours
Every 50 Faxes
Off
9-2
8-1
5.Remote Fax
Opt
1.Forward/Store Off
Sets the MFC to
forward fax
Fax Forward
messages or to store
incoming faxes in the
memory so you can
retrieve them while
you are away from
your MFC.
Fax Storage
2.Remote
Access
---
—
—
You must set your
own code for Remote
Retrieval.
8-3
5-8
6-9
3.Print
Document
Printsincoming faxes
stored in the
memory.
6.Remaining
Jobs
—
Checks which jobs
are in the memory or
cancels a delayed
fax or polling job.
The default settings are shown in Bold with “ ”.
3 - 9 ON-SCREEN PROGRAMMING
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
0.Miscellaneous
1.Mem
Security
—
Prohibits most
functions except
receiving faxes into
memory.
6-20
2.Compatibility High
Normal
Adjusts for
transmissions which
can cause problems.
12-18
12-33
Basic
3.Drum Life
—
You can check the
percentage of drum
life that remains
available.
4.Page
Counter
Total
Let you check the
number of total
pages the MFC has
printed so far.
12-33
5-14
Copy
Print
List/Fax
5.BT Call
Sign
On
Use with BT Call
Sign.
Off
(U.K. Only)
5.Distinctive
(Denmark Only)
—
—
See
Danish
User’s
Guide
included
on the
CD-ROM.
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 10
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
3.Copy
1.Quality
—
Text
Photo
Auto
Selects the Copy
resolution for your
type of original
document.
10-12
2.Contrast
—
—
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast
for copies.
10-12
4.Printer
1.Emulation
Auto
Selects the
Emulation mode.
1-12*1
1-13*1
HP LaserJet
BR-Script 3
2.Print
Options
1.Internal
Font
—
Prints a list of the
MFC’s internal fonts
or current printer
settings.
2.Configuration
—
—
1-13*1
1-13*1
3.Reset
Printer
—
Returns the MFC to
the default settings.
5.Print
Reports
1.Help List
2.Quick-Dial
3.Journal
—
—
—
—
—
—
—
—
—
—
You can print these
lists and reports.
9-3
4.XMIT Verify
5.System
Setup
6.Order Form
—
—
■ The default settings are shown in Bold with “ ”.
■ *1 See the Software User’s Guide on the
CD-ROM.
3 - 11 ON-SCREEN PROGRAMMING
To access the menu, press
Menu.
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
0.Initial
Setup
1.Receive
Mode
—
Fax Only
Fax/Tel
You can choose the
receive mode that
best suits your
needs.
5-2
External TAD
Manual
2.Date/Time
3.Station ID
—
—
—
Puts the date and
time on the LCD and
in headings of faxes
you send.
4-1
Fax
Program your name
and fax number to
appear on each page
you fax.
4-3
Tel
Name
4.Phone Line
Set
—
—
Normal
ISDN
PBX
Selects the phone
line type.
4-5
5.Tone/Pulse
(Excluding the
Nordic
Tone
Selects the dialling
mode.
4-13
Pulse
countries)
0.Local
Language
(Czech and
Hungarian
only)
—
—
Czech
Allows you to change See
the LCD Language
for your country.
Quick
Setup
Guide
Hungarian
English
0.Local
Language
Norwegian
Swedish
Danish
Allows you to change See
the LCD Language
for your country.
Quick
Setup
Guide
(Norwegian,
Swedish,
Danish and
Finnish only)
Finnish
English
■ The default settings are shown in Bold with “ ”.
■ 0.Local Languagemenu is not available on UK
machine.
ON-SCREEN PROGRAMMING 3 - 12
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
If you installed optional LAN board (NC-9100h), the LCD shows
the following LAN menu.
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
6.LAN
(option)
1.Setup
TCP/IP
1.BOOT
Method
Auto
You can choose the
BOOT method that
best suits your
needs.
Static
RARP
BOOTP
DHCP
2.IP Address [000-255].
[000-255].
Enter the IP address.
[000-255].
[000-255]
3.Subnet
Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
See
Network
User’s
Guide
on the
CD-ROM.
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Host Name
BRN_XXXXXX
Enter the Host name.
6.WINS
Config
Auto
You can choose the
WINS configuration
mode.
Static
7.WINS
Server
Primary
Specifies the IP
address of the
primary or secondary
server.
Secondary
The default settings are shown in Bold with “ ”.
3 - 13 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
6.LAN
(option)
(Continued)
1.Setup
TCP/IP
8.DNS Server Primary
Secondary
Specifies the IP
address of the
primary or secondary
server.
(Continued)
9.APIPA
On
Automatically
allocates the IP
address from the
link-local address
range.
Off
2.Setup
Internet
1.Mail
Address
(60 characters) Enter the mail
address.
See
Network
User’s
Guide
on the
CD-ROM.
2.SMTP
Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP
server address.
3.POP3
Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the POP3
server address.
4.Mailbox
Name
(up to 20
characters)
Enter the mail box
name.
5.Mailbox
Pwd
Password:****** Enter the password
to login to the POP3
server.
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 14
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
6.LAN
(option)
(Continued)
3.SetupMail
RX
1.Auto
Polling
On
Automatically checks
the POP3 server for
new messages.
Off
2.Poll
Frequency
10Min
(01-60)
Sets the interval for
checking for new
messages on the
POP3 server.
3.Header
All
Selects the contents
of the mail header to
be printed.
Subject+From+To
None
4.Del Error
Mail
On
Deletes error mails
automatically.
Off
5.Notification On
MDN
Sends notification
messages.
See
Network
User’s
Guide
on the
CD-ROM.
Off
4.SetupMail
TX
1.Sender
—
Displays the subject
that is attached to the
Internet Fax data.
Subject
2.Size Limit On
Off
Limits the size of
E-mail original
documents.
3.Notification
On
Sends notification
messages.
Off
5.Setup
1.Rly
On
Relays original
Relay
Broadcast
documents to
Off
another fax machine.
2.Relay
RelayXX:
Registers the
Domain
Domain name.
3.Relay
Report
On
Prints the Relay
Broadcast Report.
Off
The default settings are shown in Bold with “ ”.
3 - 15 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
to
Select & Set
Select & Set
to accept
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
6.LAN
(option)
(Continued)
6.Setup
Misc.
1.Netware
On
Select Onto use the
MFC on a Netware
network.
Off
2.Net Frame
Auto
8023
ENET
8022
SNAP
Lets you specify the
frame type.
3.AppleTalk
4.DLC/LLC
On
Select Onto use the
MFC on a Macintosh
network.
Off
On
Off
Select Onto use the
MFC on a DLC/LLC
network.
See
Network
User’s
Guide
on the
CD-ROM.
5.Net BIOS/IP On
Off
Select Onto use the
MFC on a Net
BIOS/IP network.
6.Ethernet
Auto
Selects Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
7.Time Zone
GMT-00:00
Sets the time zone
for your country.
7.Scan to
E-mail
—
PDF
Scans the original
into your E-mail
application as a file
attachment.
TIFF
With the optional paper tray #2
Main Menu Submenu
Menu
Selections
Options 1 Options 2
Descriptions
Page
2.Fax
1.Setup
Receive
(In Fax mode
only)
5.Auto
Reduction
Tray #1
Tray #2
On
Off
Reduces the size of
incoming faxes.
5-6
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 16
Getting started
4
Initial Setup
Setting the Date and Time
Your MFC displays the date and time and if you set up the Station ID
it prints on every fax you send. If there is a power failure, you may
have to reset the date and time. All other settings will not be affected.
1
2
Press Menu, 0, 2.
Enter the last two digits of the year.
Press Set.
Initial Setup
2.Date/Time
3
4
5
6
Enter two digits for the month.
Press Set.
(For example, enter 09 for September, or 10 for October.)
Enter two digits for the day.
Press Set.
(For example, enter 06 for 6th.)
Enter the time in 24-Hour format.
Press Set.
(For example, enter 15:25 for 3:25 P.M.)
Press Stop/Exit.
The LCD now shows the date and time whenever the MFC is in
Standby mode.
4 - 1 GETTING STARTED
Setting the Station ID
You should store your name or company name and fax number to be
printed on all fax pages that you send.
It is important that you enter the fax and telephone numbers in the
internationally standardized format, i.e. in accordance with the
following strict sequence:
■ The “+” (plus) character (by pressing
key)
■ Your Country Code (e.g. “44” for the United Kingdom, “41” for
Switzerland)
■ Your local area code minus any leading “0” (“9” in Spain)
■ A space
■ Your number on the local exchange, using spaces to aid
readability as appropriate.
As an example, if the machine is installed in the United Kingdom and
the same line is to be used for both fax and voice calls, and your
national telephone number is 0161-444 5555, then you must set the
fax and telephone number parts of your station ID as: +44 161 444
5555.
1
2
Press Menu, 0, 3.
Enter your fax number (up to 20
digits).
Initial Setup
3.Station ID
Press Set.
3
Enter your telephone number (up to 20 digits).
Press Set.
(If your telephone number and fax number are the same, enter
the same number again).
■ The telephone number you enter is only used for Cover
■ You cannot enter a hyphen.
GETTING STARTED 4 - 2
4
5
Use the dial pad to enter your name (up to 20 characters).
Press Set.
Press Stop/Exit.
The LCD will show the date and time.
If the Station ID has already been programmed, the LCD will ask
you to press 1 to make a change or 2 to exit without changing.
Entering text
When you are setting certain menu selections, such as the Station
ID, you may need to type text into the MFC. Most number keys have
three or four letters printed above them. The keys for 0, # and
not have printed letters because they are used for special
characters.
do
By pressing the appropriate number key repeatedly, you can access
the character you want.
Press Key
one time
two times
three times
four times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces
To enter a space in a fax number, press
To enter a space in a name, press
once between numbers.
twice between characters.
4 - 3 GETTING STARTED
Making corrections
If you entered a letter incorrectly and want to change it, press
move the cursor under the incorrect character. Then press
to
Clear/Back. The letter above the cursor will be deleted. Re-enter
the correct character.
Repeating letters
If you need to enter a character that is on the same key as the
previous character, press
you press the key again.
to move the cursor to the right before
Special characters and symbols
Press , # or 0, and then press or
the special character or symbol you want. Then press Set to select it.
to move the cursor under
Press
for
for
for
(space) ! " # $ % & ’ ( )
: ; < = > ? @ [ ] ^ _
Ä Ë Ö Ü À Ç È É 0
+ , - . /
Press #
Press 0
GETTING STARTED 4 - 4
Setting the Phone Line Type
If you are connecting the MFC to a PBX or PABX, you need to
change the Phone Line Type to PBX by completing the following
steps.
1
2
Press Menu, 0, 4.
Press or
PBX(or Normal).
Initial Setup
4.Phone Line Set
to select ISDN,
Press Set.
3
Press Stop/Exit.
PABX and TRANSFER
The MFC is initially set to be connected with PSTN (Public Switched
Telephone Network) lines. However, many offices use a central
telephone system or Private Automatic Branch Exchange (PABX).
Your MFC can be connected to most types of PABX. The MFC’s
recall feature supports timed break recall only (TBR). TBR will work
with most PABX systems, allowing you to gain access to an outside
line or transfer calls to another extension. The feature works when
the Tel/R key is pressed.
You can program a Tel/R key press as part of a number stored
in a One-Touch or Speed-Dial location. When programming the
One-Touch or Speed-Dial number (Function menu 2-3-1 or
2-3-2) press Tel/R first (the screen displays "!"), then enter the
telephone number. If you do this, you do not need to press
Tel/R each time before you dial using a One-Touch or
page 7-1.)
4 - 5 GETTING STARTED
General Setup
Setting the Mode Timer
The MFC has three temporary mode keys on the control panel: Fax,
Copy and Scan. You can change the number of seconds or minutes
the MFC takes after the last Copy or Scan operation before it returns
to Fax mode. If you select Off, the MFC stays in the mode you used
last.
1
2
Press Menu, 1, 1.
Press or
0 Sec, 30 Secs, 1 Min, 2 Mins,
5 Minsor Off.
General Setup
1.Mode Timer
to select
3
4
Press Set.
Press Stop/Exit.
Setting the Paper Type
To get the best print quality, set the MFC for the type of paper you
are using.
1
Press Menu, 1, 2.
—OR—
General Setup
2.Paper Type
If you have the optional paper tray,
press Menu, 1, 2, 1 to set the paper
type for Tray #1or Menu, 1, 2, 2
to set the paper type for Tray #2.
Paper Type
1.Tray #1
2
Press
or
to select Thin, Plain, Thick, Thickeror
Transparency.
3
4
Press Set.
Press Stop/Exit.
You can select Transparencyonly when A4, Letteror
Legalis selected in Menu, 1, 3 for Tray #1 and Tray #2.
GETTING STARTED 4 - 6
Setting the Paper Size
You can use eight sizes of paper for printing copies: A4, letter, legal,
executive, A5, A6, B5 and B6 and three sizes of paper for printing
faxes: A4, letter and legal. When you change the size of paper in the
MFC, you will need to change the setting for Paper Size at the same
time so your MFC can fit an incoming fax or reduced copy on the
page.
1
Press Menu, 1, 3.
—OR—
General Setup
3.Paper Size
If you have the optional paper tray,
press Menu, 1, 3, 1 to set the paper
size for Tray #1or Menu, 1, 3, 2
to set the paper size for Tray #2.
Paper Size
1.Tray #1
2
3
Press
A5, A6, B5or B6.
or
to select A4, Letter, Legal, Executive,
Press Set.
Press Stop/Exit.
■ If you are using the optional paper tray, paper size A6 is not
available.
■ If you select Transparencyin Menu, 1, 2, you can only
select A4, Letteror Legal.
4 - 7 GETTING STARTED
Setting the Ring Volume
You can turn the ring Offor you can select the ring volume level.
1
2
Press Menu, 1, 4, 1.
Press or to select
(Low, Med, Highor Off).
Volume
1.Ring
Press Set.
3
Press Stop/Exit.
—OR—
You can adjust the ring volume when your MFC is idle (not being
used). In Fax mode , press or to adjust the volume level.
Every time you press these keys, the MFC will ring so you can hear
the active setting as the LCD shows it. The volume changes with
each key press. The new setting will stay until you change it again.
Setting the Beeper Volume
You can change the beeper volume. The default setting is Med.
When the beeper is on, the MFC beeps every time you press a key
or make a mistake and after a fax is sent or received.
1
2
Press Menu, 1, 4, 2.
Press or to select your
option (Low, Med, Highor Off).
Volume
2.Beeper
Press Set.
3
Press Stop/Exit.
GETTING STARTED 4 - 8
Setting the Speaker Volume
You can adjust the MFC’s one-way speaker volume.
1
2
Press Menu, 1, 4, 3.
Press or to select
(Low, Med, Highor Off).
Volume
3.Speaker
Press Set.
3
Press Stop/Exit.
Turning on Automatic Daylight Savings Time
You can set the MFC to change automatically for Daylight Savings
Time. It will reset itself forward one hour in the Spring and backward
one hour in the Autumn. Make sure you have set the correct day and
time in the Date/Timesetting. The default setting is On.
1
2
Press Menu, 1, 5.
General Setup
5.Auto Daylight
Press
or
to select On(or
Off).
Press Set.
3
Press Stop/Exit.
Toner Save
You can conserve toner using this feature. When you set Toner Save
to On, print appears somewhat lighter. The default setting is Off.
1
2
Press Menu, 1, 6, 1.
Ecology
1.Toner Save
Press
or
to select On(or
Off).
3
4
Press Set.
Press Stop/Exit.
4 - 9 GETTING STARTED
Sleep Time
Setting the Sleep Time reduces power consumption by turning off
the fuser inside the MFC, while it is idle. You can choose how long
the MFC is idle (from 00 to 99 minutes) before it goes into sleep
mode. The timer is automatically reset when the MFC receives a Fax
or PC data, or makes a copy. The default setting is 05 minutes. While
the MFC is in sleep mode, you will see Sleepon the LCD. If you try
to print or copy in sleep mode, there will be a short delay while the
fuser warms up to working temperature.
1
2
Press Menu, 1, 6, 2.
Use the dial pad to enter the length of time the MFC is idle
before it goes into sleep mode (00 to 99).
3
4
Press Set.
Press Stop/Exit.
■ If you want to turn sleep mode off, press Secure and
Job Cancel simultaneously and
or
to select Off
in Step 2.
■ If the MFC is in Sleep Mode when you change the Sleep
Time, the new setting will take effect the next time the MFC
copies, prints or is restarted.
GETTING STARTED 4 - 10
Power Save
Setting Power Save mode reduces power consumption. If Power
Save Mode is switched On, when the MFC is idle, it drops into power
save mode in approx. 10 minutes automatically. The MFC will not
display the date and time in this condition.
1
2
Press Menu, 1, 6, 3.
Ecology
3.Power Save
Press
or
to select On(or
Off).
3
4
Press Set when the screen displays your selection.
Press Stop/Exit.
Setting the LCD Contrast
You can change the contrast to help the LCD look lighter or darker.
1
2
Press Menu, 1, 7.
General Setup
7.LCD Contrast
Press
to increase the contrast.
to decrease the contrast.
—OR—
Press
Press Set.
3
Press Stop/Exit.
4 - 11 GETTING STARTED
Setting the Tray Use for Copy mode
If your MFC does not have the optional tray #2, you can skip this
setting. The default setting of Autoallows *1your MFC to choose the
paper from the optional Tray #2 when paper is out in Tray #1 or
*2when the size of the original document will fit best on the paper in
Tray #2.
1
2
Press Menu, 1, 8.
Press or toselectTray#1
Only, Tray#2 Onlyor Auto.
General Setup
8.Tray Use:Copy
3
4
Press Set.
Press Stop/Exit.
■ *1 Copies will automatically be printed from Tray #2 only if
the Paper Size setting for Tray #2 is the same as Tray #1.
■ *2 Copies will automatically be printed from Tray #2 if the
Paper Size setting for Tray #2 is different than Tray #1 and
this paper size is more suitable for the scanned original
document.
GETTING STARTED 4 - 12
Setting the Tray Use for Fax mode
If your MFC does not have the optional tray #2, you can skip this
setting. The default setting of Autoallows your MFC to choose the
paper from the optional Tray #2 if Tray #1 is out of paper or if
incoming faxes will fit best on the paper in Tray #2.
1
2
Press Menu, 1, 9.
Press or toselect Tray#1
Only, Tray#2 Onlyor Auto.
General Setup
9.Tray Use:Fax
3
4
Press Set.
Press Stop/Exit.
If Auto Reduction is turned on, incoming faxes will be printed
Setting Tone or Pulse dialling mode
(Excluding the Nordic Countries)
Your MFC comes set for Tone dialling service (multi-frequency). If
you have Pulse dialling service (rotary), you need to change the
dialling mode.
1
2
Press Menu, 0, 5.
Initial Setup
5.Tone/Pulse
Press
or
to select Pulse
(or Tone).
Press Set.
3
Press Stop/Exit.
4 - 13 GETTING STARTED
Setup Receive
5
Basic receiving operations
Choosing the Receive Mode
There are four different Receive Modes for your MFC. You can
choose the mode that best suits your needs.
LCD
How it works
When to use it
Fax Only
The MFC automatically
answers every call as a
fax.
For dedicated fax lines.
(automatic receive)
Fax/Tel
The MFC controls the
line and automatically
Use this mode if you expect to receive lots of fax
messages and few telephone calls. You can not
(fax and telephone)
answers every call. If the have an answering machine on the same line, even
call is a fax it will receive if it is on a separate wall socket/phone socket on
the fax. If the call is not a the same line. You can not use the telephone
(with an external or
extension telephone)
fax it will ring
company’s Voice Mail in this mode.
(pseudo/double ring) for
you to pick up the call.
External TAD
The external answering
machine (TAD)
automatically answers
every call.
Voice messages are
stored on the external
TAD. Fax messages are
printed.
Use this mode if you have an external answering
machine on your phone line.
The TAD setting works only with an external
answering machine. Ring Delay and F/T Ring Time
do not work in this setting.
(with an external
answering machine)
Manual
You control the phone
line and must answer
every call yourself.
Use this mode when you are using a computer
modem on the same line, or if you do not receive
many fax messages, or with Distinctive Ring.
If you answer and hear fax tones, wait until the MFC
(manual receive)
(with an external or
extension telephone or
with Distinctive Ring)
SETUP RECEIVE 5 - 1
To select or change your Receive Mode
1
2
Press Menu, 0, 1.
Press or
Only, Fax/Tel, External TADor
Manual.
Initial Setup
1.Receive Mode
to select Fax
Press Set.
3
Press Stop/Exit.
If you are changing the Receive Mode while in another
operation, the LCD will return to that operation.
Current Receive Mode
Fax: Fax Only
12/10 11:53 Fax
Res:Standard
F/T: Fax/Tel
TAD: External TAD
Mnl: Manual
5 - 2 SETUP RECEIVE
Setting the Ring Delay
The Ring Delay sets the number of times the MFC rings before it
answers in Fax Onlyor Fax/Telmode. If you have extension
phones on the same line as the MFC, keep the Ring Delay setting
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 1.
Setup Receive
1.Ring Delay
Press
or
to select how
many times the line rings before the
MFC answers (00-04 UK only) (00-05 Nordic countries only).
Press Set.
(If you select 00, the line will not ring at all.)
4
Press Stop/Exit.
SETUP RECEIVE 5 - 3
Setting the F/T Ring Time (Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you will need to decide how
long the MFC will signal you with its special pseudo/double-ring
when you have a voice call. (If it’s a fax call, the MFC prints the fax.)
This pseudo/double-ring happens after the initial ringing from the
phone company. Only the MFC rings (for 20, 30, 40 or 70 seconds)
and no other phones on the same line will ring with the special
pseudo/double-ring. However, you can still answer the call on any
extension phone (in a separate wall socket/phone socket) or on the
page 5-9.)
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 2.
Setup Receive
2.F/T Ring Time
Press
or
to select how
long the MFC will ring to alert you
that you have a voice call.
Press Set.
4
Press Stop/Exit.
Even if the caller hangs up during the pseudo/double-ringing,
the MFC will continue to ring for the set time.
5 - 4 SETUP RECEIVE
Fax Detect
When you use this feature, you do not have to press Start or the Fax
Receive Code 51 when you answer a fax call. Selecting Onallows
the MFC to receive fax calls automatically, even if you lift the handset
of an extension or external phone. When you see Receivingon the
LCD or when you hear ‘chirps’ through the handset of an extension
phone connected to another wall socket/phone socket, just replace
the handset and your MFC will do the rest. Selecting Offmeans you
will have to activate the MFC yourself by lifting the handset of an
external or extension phone, and then press Start on the MFC
If this feature is set to On, but your MFC does not connect a fax
call when you lift an extension or external phone handset, press
the Fax Receive Code 51.
If you send faxes from a computer on the same phone line and
the MFC intercepts them, set Fax Detect to Off.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 3.
Setup Receive
3.Fax Detect
Use
or
to select On(or
Off).
Press Set.
4
Press Stop/Exit.
SETUP RECEIVE 5 - 5
Printing a reduced incoming fax
(Auto Reduction)
If you choose On, the MFC automatically reduces each page of an
incoming fax to fit on one page of letter, legal or A4 size paper,
regardless of the paper size of the original document. The MFC
calculates the reduction ratio by using the page size of the original
document and your Paper Size setting (Menu, 1, 3).
1
2
3
If it is not illuminated in green, press
Press Menu, 2, 1, 5.
If you have the optional paper tray
(Fax).
Setup Receive
5.Auto Reduction
#2, press
or
to select
Tray #1or Tray #2.
Press Set.
4
5
Use
or
to select On(or Off).
Press Set.
Press Stop/Exit.
If you receive faxes that are split onto two pages, turn on this
setting. But if the original document is too long, the MFC may
print it on two pages.
5 - 6 SETUP RECEIVE
Reception into memory
As soon as the paper tray becomes empty during fax reception, the
screen will display Check Paper; please put some paper in the
If the Memory Receive switch is ON at this time…
The current fax reception will continue, with the remaining pages
being stored in memory, if it is available. Subsequent incoming faxes
will also be stored into memory until the memory is full, following with
no further incoming fax calls will be automatically answered. To print
all data, put paper in the paper tray.
If the Memory Receive switch is OFF at this time…
The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming fax calls will not be automatically answered until fresh
paper is put in the paper tray. To print the last fax received, load
paper in the paper tray.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 6.
Setup Receive
6.Memory Receive
Use
or
to select On(or
Off).
Press Set.
4
Press Stop/Exit.
SETUP RECEIVE 5 - 7
Printing a fax from the memory
If you have selected Fax Storage (Menu, 2, 5, 1), you can still print
1
2
3
Press Menu, 2, 5, 3.
Press Start.
After printing has finished,
Remote Fax Opt
3.Print Document
press Stop/Exit.
Setting the Print Density
You can adjust print density, making your printed pages darker or
lighter.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 7.
Setup Receive
7.Print Density
Press
to make the print darker.
to make the print lighter.
—OR—
Press
Press Set.
4
Press Stop/Exit.
5 - 8 SETUP RECEIVE
Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external
telephone into the correct socket on the machine, you can make your
MFC take the call by using the Remote Activation Code. When you
press the Remote Activation Code 51, the MFC starts to receive
a fax.
If the MFC answers a voice call and pseudo/double-rings for you to
take over, use the Deactivation Code #51 to take the call at an
If you answer a call and no one is on the line, you should assume that
you’re receiving a manual fax.
■ At an extension phone (on a separate telephone wall
socket/phone socket), press 51, wait for fax-receiving tones
(chirps), and then hang up.
■ At an external phone (connected to the MFC’s EXT socket),
press 51 and wait for the phone to be disconnected before you
hang up (the LCD shows Receiving).
Your caller will have to press Start to send the fax.
For Fax/Tel mode only
When the MFC is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.
Lift the external telephone's handset, and then press Tel/R to
answer.
If you’re at an extension phone, you will need to lift the handset
during the F/T Ring Time and then press #51 between the double
rings. If no one is on the line, or if someone wants to send you a fax,
send the call back to the MFC by pressing 51.
SETUP RECEIVE 5 - 9
Using a cordless external handset
If your cordless telephone is connected to the correct socket on the
MFC and you typically carry the cordless handset elsewhere, it is
easier to answer calls during the Ring Delay. In Fax/Tel mode if you
let the MFC answer first, you will have to go to the MFC so you can
press Tel/R to transfer the call to the cordless handset.
Changing the remote codes
Remote Codes might not work with some telephone systems. The
preset Remote Activation code is 51. The preset Deactivation
code is # 51.
If you are always disconnected when accessing your external
TAD remotely, try changing the Remote Activation code and
Deactivation code to another three-digit code (such as ### and
998).
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 4.
Setup Receive
4.Remote Code
Press
or
to select On(or
Off).
Press Set.
4
5
6
Enter the new Remote Activation code.
Press Set.
Enter the new Deactivation code.
Press Set.
Press Stop/Exit.
5 - 10 SETUP RECEIVE
Polling
Polling is the process of retrieving faxes from another fax machine.
You can use your MFC to 'poll' other machines, or you can have
someone poll your MFC.
Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls your MFC to receive a
fax, they pay for the call. If you poll someone's fax machine to receive
a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Secure Polling
Secure Polling is a way to keep your original documents and others
from falling into the wrong hands while the MFC is set up for polling.
You can use Secure Polling only with another Brother fax machine.
Anyone who polls to receive a fax must enter the polling secure code.
Setup for Polling Receive (Standard)
Polling Receive is when you call another fax machine to receive a fax
from it.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 8.
Setup Receive
8.Polling RX
Press
or
to select
Standard.
Press Set.
4
Enter the fax number you are polling.
Press Start.
SETUP RECEIVE 5 - 11
Setup for Polling Receive with Secure Code
You need to make sure you are using the same secure code as the
other party.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 8.
Setup Receive
8.Polling RX
Press
or
to select
Secure.
Press Set.
4
Enter a four-digit secure code.
This is the same as the security code of the fax machine you are
polling.
5
6
7
Press Set.
Enter the fax number you are polling.
Press Start.
Setup Delayed Polling Receive
You can set the MFC to begin Polling Receive at a later time.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 8.
Setup Receive
8.Polling RX
Press
or
to select Timer.
Press Set.
4
5
The screen prompts you to enter the time you want to begin
polling.
Enter the time (in 24-hour format) you want to begin polling.
For example, enter 21:45 for 9:45 PM.
Press Set.
6
7
Enter the fax number you are polling,
Press Start.
The MFC makes the polling call at the time you entered.
You can set up only one Delayed Polling.
5 - 12 SETUP RECEIVE
Sequential Polling
The MFC can request original documents from several fax units in a
single operation. You just specify several destinations in Step 5.
Afterward, a Sequential Polling Report will be printed.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 8.
Setup Receive
8.Polling RX
Press
or
to choose
Standard, Secureor Timer.
Press Set when the screen displays the setting you want.
If you selected Standard, go to Step 5.
4
■ If you selected Secure, enter a four-digit number and press
Set, and then go to Step 5.
■ If you selected Timer, enter the time (in 24-hour format) you
want to begin polling and press Set, and then go to Step 5.
5
6
Specify the destination fax machines (up to 382), which you
wish to poll by using One-Touch, Speed-Dial, Search, a Group
pad. You must press Set between each location.
Press Start.
The MFC polls each number or group in turn for a original
document.
Press Stop/Exit while the MFC is dialling to cancel the polling
process.
To cancel all sequential polling receive jobs, press Menu, 2, 6.
SETUP RECEIVE 5 - 13
Telephone services
BT Call Sign (U.K. only)
This MFC feature lets you use the BT Call Sign subscriber service
which allows you to have at least two separate telephone numbers
on one phone line. Each phone number has its own distinctive
ringing pattern, so you know which phone number is ringing. This is
one way you can have a separate phone number for your MFC.
Your MFC has a BT Call Sign compatible distinctive ringing function,
allowing you to dedicate a second phone number (on the same
phone line) just for receiving faxes.
You can switch BT Call Sign off temporarily, then turn it back on.
When you get a new fax number, make sure you reset this
function.
When you set the BT Call Sign feature to ON, the receive mode
is set to Manualautomatically. You cannot change the receive
mode to any other mode while the BT Call Sign is set to on.
To enable the MFC to work with BT Call Sign
(Only with your external phone)
1
Press Menu, 2, 0, 5.
The screen displays the current setting of this feature.
2
3
4
Press
or
to select On(or Off).
Press Set.
Press Stop/Exit.
If you turn off the BT Call Sign, the receive mode stays set to
Manual. You need to set receive mode again.
5 - 14 SETUP RECEIVE
One-Touch dialling
Press the One-Touch Key of the location you want to call. (See
To dial One-Touch numbers 17 to 32, hold down Shift as you press
the One-Touch Key.
Speed-Dialling
Press Search/Speed Dial, #, and then the three digit Speed-Dial
three-digit number
6 - 2 SETUP SEND
Search
You can search for names you have stored in the One-Touch and
Speed-Dial memories. Press Search/Speed Dial and the
To search
numerically
To search alphabetically*
* To search alphabetically, you can use dial pad to enter the first
letter of the name you are looking for.
How to fax
Manual transmission
Manual transmission lets you hear the dialling, ringing and
fax-receiving tones while sending a fax.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
Pick up the handset of the external phone and listen for a dial
tone.
3
4
5
On the external phone, dial the fax number you want to call.
When you hear the fax tone, press Start.
Replace the handset of the external phone.
SETUP SEND 6 - 3
Automatic transmission
This is the easiest way to send a fax.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
Enter the fax number using the dial pad, One-Touch,
Speed-Dial or Search.
page 6-2.)
3
Press Start.
Out of Memory message
If you get an Out of Memorymessage while scanning the first page
of a fax, press Stop/Exit to cancel the fax. If you get an Out of
Memorymessage while scanning a subsequent page, you will have
the option to press Start to send the pages scanned so far, or to
press Stop/Exit to cancel the operation.
Sending a fax at the end of a conversation
At the end of a conversation you can send a fax to the other party
before you both hang up.
1
2
Ask the other party to wait for fax tones (beeps) and then to
press Start before hanging up.
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
Press Start.
3
Replace the external handset.
6 - 4 SETUP SEND
Basic sending operations
Sending faxes using multiple settings
When you send a fax you can choose any combination of these
settings: cover page, contrast, resolution, overseas mode, delayed
fax timer, polling transmission or real time transmission. After each
setting is accepted, the LCD will ask if you want to enter more
settings:
Press 1 to select more settings. The LCD
will return to the Setup Sendmenu.
Next
1.Yes 2.No
—OR—
Press 2 if you have finished choosing settings and go to the next
step.
Contrast
If your original document is very light or very dark, you may want to
set the contrast.
Use Lightto send a light original document.
Use Darkto send a dark original document.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
3
Press Menu, 2, 2, 1.
Setup Send
1.Contrast
Press
or
to select Auto,
Lightor Dark.
Press Set.
4
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 if you have finished choosing settings for this page, and
then go to Step 5.
5
6
Enter a fax number.
Press Start.
SETUP SEND 6 - 5
Fax Resolution
When you have an original document in the ADF you can use the
Resolution key to change the setting temporarily (for this fax only).
If it is not illuminated in green, press
(Fax). Press
Resolution repeatedly until the LCD shows the setting you want.
—OR—
You can change the default setting.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 2.
Setup Send
2.Fax Resolution
Press
or
to select the
resolution you want.
Press Set.
4
Press Stop/Exit.
Standard: Suitable for most typed original documents.
Fine:
Good for small print and transmits a little slower than
Standard resolution.
S.Fine:
Photo:
Good for small print or artwork and transmits slower
than Fine resolution.
Use when the original document has varying shades
of gray. This has the slowest transmission time.
6 - 6 SETUP SEND
Manual and automatic fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause, and then press Start to try again. If you want to
make a second call to the last number dialled, you can save time by
pressing Redial/Pause and Start.
Redial/Pause only works if you dialled from the control panel.
If you are sending a fax automatically and the line is busy, the MFC
will automatically redial up to three times at five minutes intervals.
Dual Access
You can dial a number, and begin scanning the fax into memory—
even when the MFC is receiving, sending or printing a fax from
memory. The LCD shows the new job number.
If you get an Out of Memorymessage while scanning the first
page of a fax, press Stop/Exit to cancel scanning. If you get an
Out of Memorymessage while scanning a subsequent page,
you can press Start to send the pages scanned so far, or press
Stop/Exit to cancel the operation.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
3
Enter the fax number.
Press Start to send the fax.
The MFC starts scanning the first page and the LCD shows the
job number (#XXX) of the fax. You can repeat Steps 1 to 3 for
the next fax.
SETUP SEND 6 - 7
Real Time Transmission
When you are sending a fax, the MFC will scan the original
documents into the memory before sending. Then, as soon as the
phone line is free, the MFC will start dialling and sending.
If the memory becomes full, the MFC will send the original document
in real time (even if Real Time TXis set to Off).
Sometimes, you may want to send an important original document
immediately, without waiting for memory transmission. You can set
Real Time TXto Onfor all original documents or for the next fax
only.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
3
Press Menu, 2, 2, 5.
To change the default setting, press
Setup Send
5.Real Time TX
or
to select On(or Off).
Press Set.
Go to Step 5.
—OR—
For the next fax transmission only, press
or
to select
Next Fax Only.
Press Set.
4
5
Press
Fax:Off).
or
to select Next Fax:On(or Next
Press Set.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number.
6
7
Press Start to send the fax.
6 - 8 SETUP SEND
Checking job status
Check which jobs are still waiting in the memory to be sent. (If there
are no jobs, the LCD shows No Jobs Waiting.)
1
2
Press Menu, 2, 6.
If you have more than one job
waiting, press
Fax
6.Remaining Jobs
or
to scroll
through the list.
3
Press Stop/Exit.
Cancelling a fax in progress
If you want to cancel a fax, while the MFC is scanning, dialling or
sending it, press Stop/Exit.
Cancelling a scheduled job
You can cancel a fax job that is stored and waiting in the memory.
1
Press Menu, 2, 6.
Any jobs that are waiting will appear
on the LCD.
Fax
6.Remaining Jobs
2
If you have more than one job waiting, press
select the job you want to cancel.
or
to
Press Set.
—OR—
If you only have one job waiting, go to Step 3.
Press 1 to cancel.
To cancel another job go to Step 2.
—OR—
Press 2 to exit without cancelling.
Press Stop/Exit.
3
4
SETUP SEND 6 - 9
Advanced sending operations
Composing the electronic Cover Page
The Cover Page is created at the receiving machine. Your Cover
Page includes the name stored in the One-Touch or Speed-Dial
memory. If you’re dialling manually, the name is left blank.
The Cover Page shows your Station ID and the number of pages
Cover Page set to On(Menu, 2, 2, 7), the number of pages is left
blank.
You can select a comment to include on your Cover Page.
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
Instead of using one of the preset comments, you can enter two
personal messages of your own, up to 27 characters long. Use the
5.(User Defined)
6.(User Defined)
Most of the Setup Sendsettings are temporary to allow you to make
changes for each fax you send. However, when you set up your
Cover Page and Cover Page Comments, you are changing the
default settings so they will be available while faxing.
6 - 10 SETUP SEND
Composing your own comments
You can set up two comments of your own.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 8.
Setup Send
8.Coverpage Note
Press
or
to choose 5 or 6
for your own comment.
Press Set.
4
5
Use the dial pad to enter your customized comment.
Press Set.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 to exit.
SETUP SEND 6 - 11
Cover page for the next fax only
This feature does not work without first setting the Station ID. So
If you only want to send a Cover Page with a particular fax, this Cover
Page will include the number of pages in your original document.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
3
Press Menu, 2, 2, 7.
When LCD shows Next Fax Only.
Press Set.
Setup Send
7.Coverpg Setup
4
5
6
Press
Fax:Off).
or
to select Next Fax:On(or Next
Press Set.
Press
comments.
or
to select one of the standard or your own
Press Set.
Enter two digits to show the number of pages you are sending.
Press Set.
(For example, press 0, 2 for 2 pages or enter 0 0 to leave the
number of pages blank. If you make a mistake, press
up and re-enter the number of pages.)
to back
7
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number you’re calling.
Press Start.
8
9
6 - 12 SETUP SEND
Send a cover page for all faxes
This feature does not work without the Station ID. Please be sure it
4-2.)
You can set the MFC to send a cover page whenever you send a fax.
The number of pages in your fax is not included when you use this
setting.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 7.
Setup Send
7.Coverpg Setup
Press
or
to select On.
Press Set.
4
If you selected On, Press
standard or your own comments.
or
to select one of the
Press Set.
5
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 to exit if you have finished choosing settings.
Using a printed cover page
If you prefer to use a printed cover page that you can write on, you
can print the sample page and attach it to your fax.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 7.
Press
or
to select Print
Setup Send
7.Coverpg Setup
Sample.
Press Set.
4
5
Press Start. Your MFC prints a copy of your cover page.
Press Stop/Exit.
SETUP SEND 6 - 13
Broadcasting
Broadcasting is when the same fax message is automatically sent to
more than one fax number. Using the Set key, you can include
Groups, One-Touch, Speed-Dial numbers and up to 50 manually
dialled numbers. If you did not use up any of the numbers for Groups,
access codes or credit card numbers, you can ‘broadcast’ faxes to
as many as 382 different numbers. However, the available memory
will vary depending on the types of jobs in the memory and the
number of locations used for broadcasting. If you broadcast to the
maximum numbers available, you will not be able to use Dual Access
and Delayed fax.
To include One-Touch or Speed-Dial numbers and manually dialled
numbers in the same broadcast, you must press Set between each
of the numbers. Use Search/Speed Dial to help you choose the
numbers easily.
After the broadcast is finished, a Broadcast Report will be printed to
let you know the results.
■ Enter the long dialling sequence numbers as you would normally,
but remember that each One-Touch and Speed-Dial number
counts as one number, so the number of locations you can store
becomes limited.
■ If the memory is full, press Stop/Exit to stop the job or if more
than one page has been scanned, press Start to send the
portion that is in the memory.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
Enter a number using One-Touch, Speed-Dial, a Group
number, Search or manual dialling using the dial pad.
(Example: Group number)
6 - 14 SETUP SEND
3
4
When the LCD displays the fax number or name of the other
party, press Set.
You will be asked to press the next number.
Enter the next number.
(Example: Speed-Dial number)
5
6
When the LCD displays the fax number or name of the other
party, press Set.
Enter another fax number.
(Example: Manual dialling using the dial pad.)
Press Start.
7
SETUP SEND 6 - 15
Overseas Mode
If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
3
Press Menu, 2, 2, 9.
Setup Send
9.Overseas Mode
Press
or
to select On(or
Off).
Press Set.
4
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number you’re calling.
Press Start.
5
6
6 - 16 SETUP SEND
Delayed Fax
During the day you can store up to 50 faxes in the memory to be sent
within 24 hours. These faxes will be sent at the time of day you enter
in Step 3. Press Set to accept it, or enter another time for the faxes
to be sent.
1
If it is not illuminated in green, press
original document face down in the ADF.
(Fax). Place the
2
3
Press Menu, 2, 2, 3.
Enter the time you want the fax to be
sent (in 24-hour format).
Setup Send
3.Delayed Fax
Press Set.
(For example, enter 19:45 for 7:45 PM.)
Press 1 to leave the original documents waiting in the ADF.
—OR—
Press 2 to scan the original document into memory.
4
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number.
5
6
Press Start.
SETUP SEND 6 - 17
Delayed Batch Transmission
Before sending the delayed faxes, your MFC will help you economize
by sorting all the faxes in the memory by destination and scheduled
time. All delayed faxes that are scheduled to be sent at the same
time to the same fax number will be sent as one fax to save
transmission time.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 4.
Setup Send
4.Batch TX
Press
or
to select On(or
Off).
Press Set.
4
Press Stop/Exit.
Setting up Polled Transmission
Polled Transmission is when you set up your MFC to wait with an
original document so another fax machine can call and retrieve it.
When you choose Secure, anyone who polls the MFC must enter
the polling secure code.
1
If it is not illuminated in green, press
original document that is going to be retrieved face down in the
ADF.
(Fax). Place the
2
3
Press Menu, 2, 2, 6.
Setup Send
6.Polled TX
Press
or
to choose
Standardor Secure.
Press Set.
4
If you selected Standard, go to Step 5.
—OR—
If you selected Secure, enter a four-digit number and press
Set, and then go to Step 5.
6 - 18 SETUP SEND
5
Press 1 for Docto leave the original documents waiting in the
ADF.
—OR—
Press 2 for Memoryto scan the original document into the
memory.
6
7
Press 1 if you want to choose more settings and the LCD will
return to the Setup Sendmenu.
—OR—
Press 2 if you have finished choosing settings, and go to Step 7.
Press Start.
If you chose Memoryin Step 5, the MFC starts scanning the
original document.
■ If you press 1 in Step 5, the original document remains in the
ADF until your MFC is polled. If you must use your MFC
before the polled transmission occurs, you must first cancel
this job.
■ If you press 2 in Step 5, the original document will be stored
and can be retrieved from any other fax machine until you
delete the fax in memory by using the Cancelling a Job
■ You can use Secure Polling only with another Brother fax
machine.
SETUP SEND 6 - 19
Memory Security
Memory Security lets you prevent unauthorized access to the MFC.
You will not be able to continue to schedule Delayed Faxes or Polling
jobs. However, any pre-scheduled Delayed Faxes will be sent when
you turn Memory Security On, so they will not be lost.
If you have selected Fax Forwarding or Fax Storage (Menu, 2, 5, 1)
before you turn Memory Security On, then Fax Forwarding or
Remote Retrieval will continue to work.
While Memory Security is Onthe following operations are available:
■ Receiving faxes into memory (limited by memory capacity)
■ Fax Forwarding
■ Remote Retrieval
While Memory Security is Onthe following operations are NOT
available:
■ Sending faxes
■ Printing received faxes
■ Copy
■ PC printing
■ PC scanning
To print the faxes in memory, turn Memory Security Off.
Setting up the password
If you forget the Memory Security password, please call Brother
Customer Service.
1
2
Press Menu, 2, 0, 1.
Enter a 4-digit number for the
password.
Miscellaneous
1.Mem Security
Press Set.
If you are entering the password for the first time, the LCD
shows Verify.
3
Re-enter the password.
Press Set.
To change a registered password, select Set Passwordafter
Step 1, enter the old password, and then go to Step 2.
6 - 20 SETUP SEND
Turning Memory Security on
1
2
Press Menu, 2, 0, 1.
Miscellaneous
1.Mem Security
Press
or
to select Set
Security.
Press Set.
3
Enter the registered 4-digit password.
Press Set.
The MFC goes offline and the LCD shows Secure Mode.
If there is a power failure, the data in the memory will remain for
up to 4 days.
Turning Memory Security off
1
Press Menu.
Enter the registered 4-digit password and press Set.
2
Memory Security is automatically turned off and the LCD shows
the Date and Time.
If you enter the wrong Password, the LCD shows Wrong
Passwordand stays offline. The MFC will stay in Secure Mode
until the registered password is entered.
SETUP SEND 6 - 21
Auto Dial numbers and
dialling options
7
Storing numbers for easy dialling
You can set up your MFC to do three types of easy dialling:
One-Touch, Speed-Dial and Groups for Broadcasting faxes.
If you lose electrical power, the auto dial numbers that are in the
memory will not be lost.
Storing One-Touch Dial numbers
Your MFC has 16 One-Touch keys where
you can store 32 fax or phone numbers for
automatic dialling. To access numbers 17
to 32, hold down Shift as you press the
One-Touch key. When you press a
One-Touch key the LCD shows the name,
if you stored it, or the number. (See
One-Touch keys are the 16 keys (numbers 01–32) located on the left
side of the control panel.
1
2
Press Menu, 2, 3, 1.
Press the One-Touch key where you
want to store a number.
Set Quick-Dial
1.One-Touch Dial
If you have not installed the optional LAN board (NC-9100h), go
to Step 4.
—OR—
If you have installed the optional LAN board (NC-9100h), the
MFC will ask you if the One-Touch key is for a fax/telephone
number or an E-mail address. Go to Step 3.
7 - 1 AUTO DIAL NUMBERS AND DIALLING OPTIONS
3
4
Press
or
to select
One-Touch Dial
Fax/Tel
Fax/Tel(or E-Address).
Press Set.
Enter the phone or fax number (up to 20 digits).
Press Set.
—OR—
If you purchased the optional NC-9100h, you can select
E-Addressin Step 3 and enter an E-mail address, then press
Set.
■ If you want to enter a pause in the dialling sequence (for example,
to access an outside line), press Redial/Pause as you are
entering the digits.
Each key press of Redial/Pause enters a 3.5 second pause
when the number is dialled, displayed by a dash on the screen.
5
6
Use the dial pad to enter the name (up to 15 characters).
Press Set.
(You can use the chart on page 4-3 to help you enter letters.)
—OR—
Press Set to store the number without a name.
Go to Step 2 to store another One-Touch number.
—OR—
Press Stop/Exit.
When you dial an auto dial number, the LCD shows the name
and number you have stored, or, if you have not stored a name,
only the number you have stored.
AUTO DIAL NUMBERS AND DIALLING OPTIONS 7 - 2
Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (Search/Speed Dial, #, the
three-digit number, and Start). The MFC can store 300 Speed-Dial
numbers.
1
2
Press Menu, 2, 3, 2.
Set Quick-Dial
2.Speed-Dial
Use the dial pad to enter a three-digit
Speed-Dial location number
(001-300).
(For example, press 005.)
Press Set.
If you have not installed the optional LAN board (NC-9100h), go
to Step 4.
—OR—
If you have installed the optional LAN board (NC-9100h), the
MFC will ask you if the Speed-Dial is for a fax/telephone number
or an E-mail address. Go to Step 3.
3
4
Press
Fax/Tel.
or
to select
Speed-Dial
Fax/Tel
Press Set.
Enter the phone or fax number (up to 20 digits).
Press Set.
—OR—
If you purchased the optional NC-9100h, you can select
E-Addressin Step 3 and enter an E-mail address, then press
Set.
5
6
Use the dial pad to enter the name (up to 15 characters).
Press Set.
—OR—
Press Set to store the number without a name.
Go to Step 2 to store another Speed-Dial number.
—OR—
Press Stop/Exit.
7 - 3 AUTO DIAL NUMBERS AND DIALLING OPTIONS
Changing One-Touch and Speed-Dial numbers
If you try to store a One-Touch or Speed-Dial number where a
number has already been stored, the LCD will show the name that
has been stored there (or number) and will ask you to do one of the
following:
1
Press 1 to change the stored
number.
#005:MIKE
1.Change 2.Exit
—OR—
Press 2 to exit without making a change.
Enter a new number.
Press Set.
2
■ To erase the whole number or whole name, press
Clear/Back repeatedly until all digits or letters are deleted.
To erase one digit or letter, use
cursor under it, and then press Clear/Back.
■ If you want to insert characters, use or
or
to position the
to position the
cursor where you want to insert them, and then type.
3
Follow the directions beginning at Step 6 in Storing One-Touch
AUTO DIAL NUMBERS AND DIALLING OPTIONS 7 - 4
Setting up Groups for Broadcasting
Groups, which can be stored on a One-Touch key or a Speed-Dial
location, allow you to send the same fax message to many fax
numbers by pressing only a One-Touch key and Start or
Search/Speed Dial, #, the three-digit location and Start.
First, you will need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key or a Speed-Dial location.
Finally, you can have up to six small Groups, or you can assign up to
331 numbers to one large Group.
1
2
Press Menu, 2, 3, 3.
Decide where you wish to store the
Group.
Set Quick-Dial
3.Setup Groups
—AND—
Press a One-Touch key.
—OR—
Press Search/Speed Dial and enter the three-digit location,
and then press Set.
(For example, press One-Touch key 2 for Group 1.)
3
4
Use the dial pad to enter the Group
number.
Setup Groups
Setup Group:G01
Press Set.
(For example, press 1 for Group 1.)
To include One-Touch or Speed-Dial numbers in the Group,
enter them as if you were dialling.
For example, for One-Touch key 05, press One-Touch key 05.
For Speed-Dial location 009, press Search/Speed Dial, then
press 009 on the dial pad. The LCD shows 005, #009.
5
Press Set to accept the numbers for this Group.
7 - 5 AUTO DIAL NUMBERS AND DIALLING OPTIONS
6
7
the Group.
Press Set.
(For example, NEW CLIENTS)
Press Stop/Exit.
You can print a list of all One-Touch and Speed-Dial numbers.
marked in the column of 'Group'.
AUTO DIAL NUMBERS AND DIALLING OPTIONS 7 - 6
Dialling operations
You can use the MFC to make voice telephone calls by dialling
manually or by using Search, One-Touch Dial or Speed-Dial
use the handset of the external telephone to make and receive calls.
When you dial a Quick-Dial number, the LCD shows the name you
have stored, or if you have not stored a name, the fax number you
have stored.
Access codes and credit card numbers
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the
time and destination. To take advantage of low rates, you can store
the access codes or long-distance carriers and credit card numbers
as One-Touch and Speed-Dial numbers. You can store these long
dialling sequences by dividing them and setting them up on separate
keys in any combination. You can even include manual dialling using
the dial pad.
The combined number will be dialled in the order that you entered it
as soon as you press Start.
For example, you can store ‘555’ on One-Touch key 03 and ‘7000’
on One-Touch key 02. If you press One-Touch key 03, One-Touch
key 02, and Start, you will dial ‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialling using the dial pad.
For example, to change the number to 555-7001 you could press
One-Touch key 03 and then press 7001 using the dial pad.
If you must wait for another dial tone or signal at any point in the
dialling sequence, store a pause there in the number by
pressing Redial/Pause. Each key press adds a 3.5-second
delay.
7 - 7 AUTO DIAL NUMBERS AND DIALLING OPTIONS
Pause
Press Redial/Pause to insert a 3.5-second pause between
numbers. If you are dialling overseas, you can press Redial/Pause
as many times as needed to increase the length of the pause.
Tone or Pulse
If you have a Pulse dialling service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below. If
you have Touch Tone service, you will not need this feature to send
tone signals.
1
2
Lift the handset of an external phone.
Press # on the control panel of your MFC. Any digits dialled after
this will send tone signals.
3
When you hang up, the MFC will return to the Pulse dialling
service.
AUTO DIAL NUMBERS AND DIALLING OPTIONS 7 - 8
Telephone (voice) operations
Making a telephone call
1
2
Pick up the handset of the external phone.
When you hear a dial tone, dial the call using the dial pad,
One-Touch, Speed-Dial or Search.
To hang up, replace the handset of the external phone.
Using an external telephone
The easiest way to use your external telephone is to pick up the
handset and dial the number on the external telephone as you
normally would.
1
2
3
Pick up the handset of the external telephone.
Dial the number.
To hang up, replace the handset.
7 - 9 AUTO DIAL NUMBERS AND DIALLING OPTIONS
Remote Fax Options
8
You can only use one remote fax option at a time:
Fax Forwarding—OR—Fax Storage—OR—Off.
You can change your selection at any time (Menu, 2, 5, 1).
If you have set Fax Forwarding or Fax Storage, a backup copy
will automatically be printed at the MFC.
Programming a Fax Forwarding number
When Fax Forwarding is selected, your MFC stores the received fax
in the memory. Then it dials the fax number you have programmed
and forwards the fax message.
1
2
Press Menu, 2, 5, 1.
Remote Fax Opt
1.Forward/Store
Press
or
to select Fax
Forward.
Press Set.
The LCD will ask you to enter the fax number to which faxes will
be forwarded.
3
4
Enter the forwarding number (up to 20 digits).
Press Set.
Press Stop/Exit.
REMOTE FAX OPTIONS 8 - 1
Setting Fax Storage
If you select Fax Storage, you will be able to retrieve fax messages
from another location using the Remote Retrieval commands.
1
2
Press Menu, 2, 5, 1.
Remote Fax Opt
1.Forward/Store
Press
or
to select Fax
Storage.
Press Set.
3
Press Stop/Exit.
If there are faxes in the memory when you select Offin Menu,
2, 5, 1, the LCD will ask if you want to erase the faxes in the
memory:
■ If you press 1, all fax data is erased and Fax Forwarding or
Fax Storage is turned off.
■ If you press 2, faxes are not erased and Fax Storage stays
on.
If there is a power failure, you will not lose the faxes. They will
remain in the memory for up to 4 days.
8 - 2 REMOTE FAX OPTIONS
Setting your Remote Access Code
The remote access code lets you access the Remote Retrieval
features when you are away from your MFC. Before you use the
remote access and retrieval features, you have to set up your own
code. The default code is an inactive code (--- ).
1
2
Press Menu, 2, 5, 2.
Enter a three-digit code using
Remote Fax Opt
2.Remote Access
numbers 0-9,
or #.
Press Set. (The preset ‘ ’ cannot be changed.)
Do not use the same digits that appear in your Remote
3
Press Stop/Exit.
You can change your code at any time by entering a new one.
If you want to make your code inactive, press Clear/Back in
Step 2 to restore the inactive setting (--- ).
REMOTE FAX OPTIONS 8 - 3
Remote Retrieval
You can call your MFC from any telephone or fax machine using
touch tone, then use the Remote Access Code and remote
commands to retrieve fax messages. Be sure to cut out the Remote
Retrieval Access Card on the last page and keep it with you at all
times.
Using your Remote Access Code
1
2
3
Dial your fax number from a telephone or another fax machine
using touch tone.
When your MFC answers, immediately enter your Remote
Access Code (3 digits followed by ).
The MFC signals if it has received fax messages:
1 long beep — Fax messages
No beeps — No fax messages
4
The MFC gives two short beeps, which tells you to enter a
command. The MFC will hang up if you wait longer than 30
seconds to enter a command. The MFC will beep three times, if
you enter an invalid command.
5
6
Press 90 to reset the MFC when you have finished.
Hang up.
8 - 4 REMOTE FAX OPTIONS
Remote commands
Follow the commands below to access features when you are away
from the MFC. When you call the MFC and enter your Remote
Access Code (3 digits followed by ), the system will give two short
beeps and you must enter a remote command.
Remote commands
Operation details
95 Change the Fax
Forwarding or Fax Storage
settings
1 Off
You can select Offafter you have retrieved
or erased all your messages.
2 Fax Forwarding
If you hear one long beep, the change has
been accepted. If you hear three short beeps,
you cannot change it because the conditions
have not been met. You can register your Fax
Forwarding number by entering 4. (See
page 8-6.) Once you have registered the
number, Fax Forwarding will work.
4 Fax Forwarding number
6 Fax Storage
You can select Offafter you have retrieved
or erased all your messages.
96 Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to
3 Erase faxes from the
memory
If you hear one long beep, you can erase fax
messages from the memory.
97 Check the receiving status
1 Fax
You can check whether your MFC has
received any faxes. If it has, you will hear one
long beep. If not you will hear three short
beeps.
98 Change the Receive Mode
1 External TAD
2 Fax/Tel
If you hear one long beep, you can change
the Receive Mode.
3 Fax Only
90 Exit
After a long beep, you can exit Remote
Retrieval.
REMOTE FAX OPTIONS 8 - 5
Retrieving fax messages
1
2
Dial your fax number.
When your MFC answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
4
As soon as you hear two short beeps, use the dial pad to press
962.
Wait for the long beep, and then use the dial pad to enter the
number of the remote fax machine where you want your fax
messages sent to followed by ## (up to 20 digits).
You cannot use
you want to store a pause.
and # as dial numbers. However, press # if
5
Hang up after you hear your MFC beep. Your MFC will call the
other machine, which will then print your fax messages.
Changing your Fax Forwarding number
You can change the default setting of your fax forwarding number
from another telephone or fax machine using touch tone.
1
2
Dial your fax number.
When your MFC answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
4
When you hear two short beeps, use the dial pad to press 954.
Wait for the long beep, and then use the dial pad to enter the
new number of the remote fax machine where you want your fax
messages forwarded followed by ## (up to 20 digits).
You cannot use
you want to store a pause.
and # as dial numbers. However, press # if
5
Hang up after you hear your MFC beep.
8 - 6 REMOTE FAX OPTIONS
Printing reports
9
Fax settings and activity
You need to set up the Transmission Verification Report and Fax
Journal Period in the menu table.
Report Setting
1.XMIT Report
Press Menu, 2, 4, 1.
—OR—
Report Setting
2.Journal Period
Press Menu, 2, 4, 2.
Customizing the Transmission Verification
Report
You can use the Transmission Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the
transmission was successful (OK). If you select Onor On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than
the job numbers to know which faxes you must send again. Selecting
On+Imageor Off+Imagewill print a section of the fax’s first page
on the report to help you remember.
When the feature is Off, the Report will only print if there is a
transmission error. (NG).
1
2
Press Menu, 2, 4, 1.
Press or to select Off,
Off+Image, Onor On+Image.
XMIT Report
On+Image
Press Set.
3
Press Stop/Exit.
PRINTING REPORTS 9 - 1
Setting the Journal Period
You can set the MFC to print a Journal at specific intervals (every 50
faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off,
you can print the report by following the Steps on the next page.
The default setting is Every 50 Faxes.
1
2
Press Menu, 2, 4, 2.
Press or to choose an
interval. Press Set.
(If you choose 7 days, the LCD will
ask you to choose a day on which to
begin the 7-day countdown.)
Report Setting
2.Journal Period
Journal Period
Every 50 Faxes
3
Enter the time to begin printing in 24-hour format.
Press Set.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
4
If you select 6, 12, 24 hours, 2 or 7 days, the MFC will print the
report at the selected time and then erase all jobs from its
memory. If the MFC’s memory becomes full with 200 jobs
before the time you selected has passed, the MFC will print the
Fax Journal early and then erase all jobs from memory. If you
want an extra report before it is due to print, you can print it
without erasing the jobs from memory.
F
If you select Every 50 Faxes, the MFC will print the Fax
Journal when the MFC has stored 50 jobs.
9 - 2 PRINTING REPORTS
Printing reports
Five reports are available:
Prints the Help List so you can see at-a-glance
how to quickly program your MFC.
1.Help List
Lists names and numbers stored in the
One-Touch and Speed-Dial memory, in numerical
order.
2.Quick-Dial
3.Journal
Lists information about the last incoming and
outgoing faxes.
(TX means Transmit.) (RX means Receive.)
Prints a Transmission Verification Report for your
last transmission.
4.XMIT Verify
Lists your settings.
5.System Setup
6.Order Form
You can print an accessories order form to fill out
and send to Brother dealer.
How to print a report
1
2
Press Menu, 5.
Press
or
to select the report you want.
Press Set.
—OR—
Enter the number of the report you want to print.
For example, press 1 to print the Help List.
Press Start.
3
PRINTING REPORTS 9 - 3
Making copies
10
Using the MFC as a copier
You can use your MFC as a copier, making up to 99 copies at a time.
Enter Copy mode
Before making copies, make sure that
(Copy) is illuminated
in green. If it is not, press (Copy) to enter Copy mode. The
default setting is Fax. You can change the number of seconds or
minutes that the MFC stays in Copy mode after a copy operation.
The printable area of your MFC begins at approximately 2 mm from
the both ends and 3 mm from the top or bottom of the paper.
Ex: A4 (Document) → A4 (Paper)
2 mm
Not
copiable
area
3 mm
While the MFC is copying, incoming faxes will be received into
the memory instead of being printed.
10 - 1 MAKING COPIES
Making a single copy
1
2
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Press Start.
Do NOT pull on the original document while copying is in
progress.
To stop copying and eject the original document, press
Stop/Exit.
Making multiple copies
1
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
2
3
Use the dial pad to enter the number of copies you want
(up to 99).
Press Start.
MAKING COPIES 10 - 2
Out of Memory message
If the memory becomes full while you are
making copies, the LCD message will
guide you through the next step.
Out of Memory
If the Out of Memorymessage appears, press Stop/Exit to
cancel or Start to copy scanned pages. You will need to clear some
jobs from the memory before you can continue.
To gain extra memory, you can turn off Fax Storage.
—OR—
When you get an Out of Memorymessage, you may be able to
make copies if you first print incoming faxes in the memory to restore
the memory to 100%.
Then if this error message appears more than once you may
wish to consider increasing the memory size. For more
10 - 3 MAKING COPIES
Using the Copy keys
(Temporary settings)
When you want to change the settings only for the next copy, use the
Temporary Copy Keys.
You can improve your copies by using the Temporary Copy Keys:
Enlarge/Reduce, Contrast, Quality, and Options. These
settings are temporary, and the MFC returns to Fax mode 1 minute
after it finishes copying. If you want to use these temporary settings
again, place the next original document in the ADF within that time.
However, if you have set the Mode Timer for Copy and Scan modes
0 to 30 seconds, the MFC returns to the default settings after the
Temporary Copy Keys
MAKING COPIES 10 - 4
Enlarge/Reduce
You can select the following enlargement or reduction ratios.
Autosets the MFC to calculate the reduction ratio that fits the size
of your paper.
Custom(25 - 400%)allows you to enter a ratio from 25% to 400%.
Press Enlarge/Reduce. 100%
104% (EXE → LTR)
141% (A5 → A4)
200%
Auto
Custom(25 - 400%)
50%
70% (A4 → A5)
78% (LGL → LTR)
83% (LGL → A4)
85% (LTR → EXE)
94% (A4 → LTR)
97% (LTR → A4)
1
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
2
3
Use the dial pad to enter the number of copies you want
(up to 99).
Press Enlarge/Reduce.
10 - 5 MAKING COPIES
4
5
Press
you want.
or
to select the enlargement or reduction ratio
Press Set.
—OR—
You can select Custom(25 - 400%)and press Set.
Use the dial pad to enter an enlargement or reduction ratio from
25%to 400%.
Press Set.
(For example, press 5 3 to enter 53%.)
Press Start.
—OR—
Press other temporary copy keys for more settings.
Page layout Copy Options (2in1, 4in1 (P) or 4in1 (L)) are not
available with Enlarge/Reduce.
MAKING COPIES 10 - 6
Quality (type of original document)
You can select the Quality for your type of original document. The
default setting is Auto.
1
2
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
3
4
Press Quality.
Press
or
to choose the type of original document
(Auto, Textor Photo).
Press Set.
5
Press Start.
—OR—
Press other Temporary Copy keys for more settings.
Auto:
Suitable for original documents that contain both text
and photographs.
Text:
Suitable for original documents containing only text.
Suitable for copying photographs.
Photo:
10 - 7 MAKING COPIES
Contrast
You can adjust copy contrast to make copies darker or lighter.
1
2
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
3
4
Press Contrast.
Press
to make a copy darker.
to make a copy lighter.
—OR—
Press
Press Set.
5
Press Start.
—OR—
Press other Temporary Copy keys for more settings.
MAKING COPIES 10 - 8
Options
Use the Options key to set the following copy settings only for the
next copy.
Press
Copy
Menu Selections
Options
Factory
Setting
Page
Options
Set
Set
select
select
Page Layout
Off(1 in 1)
2 in 1
Off
(1 in 1)
10-10
4 in 1 (P)
4 in 1 (L)
Stack/Sort
Stack
Sort
Stack
10-11
After you choose your settings by pressing Set, the LCD shows
Press Start.
Press Start if you’re finished choosing settings.
—OR—
Press Options and
or
to select more settings.
10 - 9 MAKING COPIES
N in 1 copy (Page Layout)
You can save paper by copying either two or four pages onto one
page. Please make sure paper size is set to A4, Letter or Legal.
1
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
2
1
Use the dial pad to enter the number of copies you want
(up to 99).
Press Options and
or
to select Page Layout.
Press Set.
2
Press
or
to select 2 in 1, 4 in 1 (P), 4 in 1
(L), (or Off (1 in 1)).
Press Set.
3
Press Start to scan the original document.
■ (P) means Portrait and (L) means Landscape.
■ For 2 in 1, 4 in 1 (P) or 4 in 1 (L), you cannot use
the Enlarge/Reduce setting.
2 in 1
MAKING COPIES 10 - 10
4 in 1 (P)
4 in 1 (L)
Sorting copies
You can sort multiple copies. Pages will be printed in the order 123,
123, 123, and so on.
1
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
2
3
Use the dial pad to enter the number of copies you want
(up to 99).
Press Options and
or
to select Stack/Sort.
Press Set.
4
5
Press
or
to select Sort.
Press Set.
Press Start.
—OR—
Press other Temporary Copy keys for more settings.
10 - 11 MAKING COPIES
Changing the default copy settings
You can adjust the copy settings. These settings will stay until you
change them again.
Quality
1
2
Press Menu, 3, 1.
Press or
Photoor Auto.
Quality
Auto
to select Text,
Press Set.
3
Press Stop/Exit.
Contrast
You can change the contrast to help an image look lighter or darker.
1
2
Press Menu, 3, 2.
Contrast
-
+
Press
to make darker.
—OR—
Press
to make lighter.
Press Set.
3
Press Stop/Exit.
MAKING COPIES 10 - 12
Important information
11
IEC 60825 Specification
This machine is a Class 1 laser product as defined in IEC 60825
specifications. The label shown below is attached in countries where
required.
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
This machine has a Class 3B Laser Diode which emits invisible laser
radiation in the Scanner Unit. The Scanner Unit should not be
opened under any circumstances.
Laser Diode
Wave length:
Output:
760 - 810 nm
5 mW max.
Class 3B
Laser Class:
Caution
Use of controls, adjustments or performance of procedures other
than those specified in this manual may result in hazardous radiation
exposure.
11 - 1 IMPORTANT INFORMATION
For Finland and Sweden
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa
mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1
ylittävälle näkymättömälle lasersäteilylle.
Varning – Om apparaten används på annat sätt än i denna
Bruksanvisning specificerats, kan användaren utsättas för osynlig
laserstrålning, som överskrider gränsen för laserklass 1.
For your safety
To ensure safe operation the supplied three-pin plug supplied must
be inserted only into a standard three-pin power point that is
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply
that the power is grounded and that the installation is completely
safe. For your safety, if in any doubt about the effective grounding of
the power, call a qualified electrician.
Disconnect device
This product must be installed near a grounded socket outlet that is
easily accessible. In case of emergencies, you must disconnect the
power cord from the socket outlet in order to shut off power
completely.
IT power system (Norway only)
This product is also designed for IT power system with phase to
phase voltage 230V.
LAN connection
Caution: Connect this product to a LAN connection that is not
subjected to overvoltages.
IMPORTANT INFORMATION 11 - 2
International ENERGY STAR® Compliance Statement
®
The purpose of the International ENERGY STAR Program is to
promote the development and popularization of energy-efficient
office equipment.
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined
®
that this product meets the ENERGY STAR guidelines for energy
efficiency.
Radio interference (220-240V Model only)
This product complies with EN55022 (CISPR Publication 22)/Class
B.Before this product is used, ensure that you use the following
interface cables.
1. A shielded parallel interface cable with twisted-pair conductors
and that it is marked "IEEE 1284 compliant". The cable must not
exceed 2.0 meters in length.
2. A USB cable. The cable must not exceed 2.0 metres in length.
11 - 3 IMPORTANT INFORMATION
Important safety instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Switch off and unplug the power cord before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.
8
9
This product should be operated from the type of power source
indicated on the label. If you are not sure of the type of power
available, call your dealer or local power company.
Use only the power cord supplied with this MFC.
This product is equipped with a 3-wire grounded plug, a plug
having a third (grounded) pin. This plug will only fit into a
grounded power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounded
plug.
10 Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.
11 Do not place anything in front of the MFC that will block received
faxes. Do not place anything in the path of received faxes.
IMPORTANT INFORMATION 11 - 4
12 Wait until pages have exited the MFC before picking them up.
13 Unplug this product from the wall outlet and refer servicing to
Authorized Service Personnel under the following conditions:
■ When the power cord is damaged or frayed.
■ If liquid has been spilled into the product.
■ If the product has been exposed to rain or water.
■ If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to normal operation.
■ If the product has been dropped or the cabinet has been
damaged.
■ If the product exhibits a distinct change in performance,
indicating a need for service.
14 To protect your product against power surges, we recommend
the use of a power protection device (Surge Protector).
15 To reduce the risk of fire, electric shock and injury to persons,
note the following:
■ Do not use this product near appliances that use water, a
swimming pool or in a wet basement.
■ Do not use the MFC’s telephone during an electrical storm
(there is the remote possibility of an electrical shock) or to
report a gas leak in the vicinity of the leak.
■ Use only the power cord indicated in this guide.
11 - 5 IMPORTANT INFORMATION
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International
Corporation.
© Copyright 2004 Brother Industries, Ltd. All rights reserved.
Windows, Microsoft and Windows NT are registered trademarks of
Microsoft in the U.S. and other countries.
Macintosh and QuickDraw are trademarks or registered trademarks
of Apple Computer, Inc.
Postscript and Postscript Level 3 are registered trademarks or
trademarks of Adobe Systems Incorporated.
PaperPort and TextBridge are registered trademarks of ScanSoft,
Inc.
Presto! PageManager is a registered trademark of NewSoft
Technology Corporation.
Each company whose software title is mentioned in this guide has a
Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s
Guide are registered trademarks of their respective companies.
Shipment of the MFC
If for any reason you must ship your MFC, carefully package the
MFC to avoid any damage during transit. We recommend that you
save and use the original packaging. The MFC should also be
adequately insured with the carrier.
IMPORTANT INFORMATION 11 - 6
Troubleshootingandroutine
maintenance
12
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your MFC identifies the problem and displays an error
message. The most common error messages are shown below.
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
BT Call Sign
On
The machine is set BT Call Sign to On. You
cannot change the Receive Mode from
Manualto another mode.
Change Drum
Soon
The drum unit is near the end of its life.
Use the drum unit until you have a
print quality problem; then replace
the drum unit with a new one.
The drum counter was not reset.
If LCD still shows this message after
replacing the drum unit with new
one, follow the steps below.
1. Open the front cover, and then
press Clear/Back.
2. Press 1 to reset.
Check
Original
The original documents were not inserted or
fed properly, or original document scanned
from ADF was longer than about 90 cm.
Check Paper
The MFC is out of paper or paper is not
properly loaded in the paper tray.
Refill the paper in the paper tray.
—OR—
Remove the paper and load it again.
Check Paper #1
Check Paper #2
Check Paper
Size
When you see this error, the paper in the
Load the appropriate size paper or
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Comm.Error
Poor phone line quality caused
communication error.
Try the call again. If problem
continues, call Telephone Company
to check your phone line.
Connection
Fail
You tried to poll a fax machine that is not in
Polled Waiting mode.
Verify the other party’s polling setup.
Cooling Down
Wait for a
while
The temperature of the drum unit or toner
cartridge is too hot. The MFC will pause its
current print job and go into cooling down
mode. During the cooling down mode, you will
hear the cooling fan running while the display
on the MFC shows Cooling Down, and
Wait for a while.
Wait a while for the MFC to cool.
Cover Open
Pls Close
Cover
The front cover was not completely closed.
Close the front cover for the drum
unit.
Disconnected
The other party or other party’s fax machine
terminated the call.
Try to transmit or receive again.
Error Scanning The MFC cannot scan the original document Please remove the original
Turn off and
on the
machine,then
try again.
correctly.
document from the ADF. Turn the
MFC power on and off, and then try
again.
Fuser Error
Turn off and
on. Leave the
machine for
10 min.
The temperature inside of the MFC is too hot Turn the MFC power off and on
or too cool.
again, and then leave the MFC for
10 minutes. If the LCD still shows
Fuser Erroror changes to
Machine Error, call your Brother
dealer or Brother Customer Service.
Fuser Open
The jam clear cover (fuser cover) is open.
Please close the jam clear cover
MachineError The MFC has a mechanical problem.
XX
Call Brother or your dealer for
service.
No
Response/Busy
The number you dialled does not answer or is Verify the number and try again.
busy.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Not
Registered
You tried to access a One-Touch or
Speed-Dial number that is not programmed.
Set up the One-Touch or Speed-Dial
Out of Memory You can’t store data in the memory.
(Fax sending in process)
Press Stop/Exit and wait until the
other operations in progress finish
and then try again.
—OR—
Clear the data in the memory. (See
10-3.)
(Copy operation in process)
Press Stop/Exit and wait until the
other operations in process finish
and then try again.
—OR—
Clear the data in the memory. (See
10-3.)
—OR—
Add an optional memory board.
(Printing operation in process)
—OR—
Clear the data in the memory. (See
10-3.)
—OR—
Add an optional memory. (See
Paper Jam
The paper is jammed in the MFC.
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Pls Open
Cover
A page, piece of paper or paper clip, etc. may Open the front cover and pull out the
be jammed inside the MFC.
drum unit. If you see any jammed
paper or other item, gently pull it out,
reinsert the drum unit then close the
front cover. If the error message
remains, open and close the front
cover again.
If the MFC cannot reset itself and
return to the date and time prompt, it
will display Machine Error XX.
Then contact your Brother dealer for
service.
Toner Empty
Toner Low
Toner cartridge is not installed.
—OR—
Toner is used up and printing is not possible. Replace the toner cartridge with a
Reinstall the toner cartridge.
—OR—
If the LCD shows Toner Low, you can still
print.
Order a new toner cartridge now.
But the toner is depleted and the MFC is
telling you that the toner will soon run out.
Original document jams
If the original document is jammed follow the steps below.
Original document was not inserted or fed properly, or was too
long.
1
2
Open the control panel cover.
Carefully pull the original document toward the front of the MFC.
NO!
OK!
3
4
Close the control panel cover.
Press Stop/Exit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4
Paper jams
To clear paper jams, please follow the steps in this section.
WARNING
Before you clear a paper jam, make sure you have switched off and
unplugged the MFC. After you have just used the MFC, some parts
inside the MFC are extremely hot. When you open the front cover or
back output tray of the MFC, never touch the shaded parts shown in
the following diagram.
HOT!
HOT!
Front view
Back view
Clear the jammed paper as follows.
If the jammed paper is removed completely by using the information
in the following steps, you can install the paper tray first, and then
close the front cover and the MFC will resume printing automatically.
■ If a paper jam occurs when using the optional lower tray unit,
check for correct installation of the upper paper tray.
■ Always remove all paper from the paper tray and straighten
the stack when you add new paper. This helps prevent
multiple sheets of paper from feeding through the MFC at
one time and reduces paper jams.
12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE
1
2
Pull the paper tray completely out of the MFC.
Pull the jammed paper up and out of the MFC.
3
Press the cover release button and then open the front cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6
4
Pull out the drum unit and toner cartridge assembly. Pull the
jammed paper up and out of the MFC. If you cannot remove the
drum unit and toner cartridge assembly easily at this time, do not
use extra force. Instead, pull the edge of the jammed paper out
of the paper tray. If the jammed paper can not be pulled out
easily, turn the jam dial towards you as you gently pull the paper
out.
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
WARNING
To prevent damage to the MFC caused by static electricity, do not
touch the electrodes shown in the following diagram.
5
Open the back output tray. Pull the jammed paper out of the
fuser unit. If the paper jam can be cleared, go to Step 7.
If you have to pull the paper toward the back of the MFC, the
fuser may get dirty with toner powder and it may scatter on the
next printouts. Print a few copies of the test page until the
scattering of toner stops.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8
WARNING
After you have just used the MFC, some internal parts of the MFC
are extremely HOT! Wait for the MFC to cool down before you touch
the internal parts of the MFC.
HOT!
Back view
6
Open the jam clear cover (fuser cover). Pull the jammed paper
out of the fuser unit.
Jam Clear Cover
(Fuser Cover)
Back Output Tray
7
Close the jam clear cover (fuser cover). Close the back output
tray.
12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8
9
Push the lock lever down and take the toner cartridge out of the
drum unit. Take out the jammed paper if there is any inside the
drum unit. Then put the toner cartridge back in the drum unit.
Put the drum unit and toner cartridge assembly back in the MFC.
10 Put the paper tray in the MFC.
11 Close the front cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
If you are having difficulty with your MFC
If you think there is a problem with the way your faxes look, make a
copy first. If the copy looks good, the problem is probably not your
MFC. Check the chart below and follow the troubleshooting tips.
DIFFICULTY
SUGGESTIONS
Printing or Receiving Faxes
Condensed print and
horizontal streaks or the top
and bottom of sentences are
cut off.
If your copy looks good, you probably had a bad connection, with static
or interference on the telephone line. If the copy looks bad, clean the
scanner area. If there is still a problem, call Brother or your dealer for
service.
Vertical black lines when
receiving.
Sometimes you may see vertical streaks/black lines on the faxes you
receive. Your MFC’s primary corona wire for printing may be dirty, or the
sending party’s fax scanner may be dirty. Clean your primary corona
make a copy to see if the problem is with the sending machine. Try
receiving from another fax machine. If the problem continues call your
dealer for service.
Horizontal streaks; lines are
missing.
You may get a fax with horizontal streaks or with missing lines. Usually
this is caused by a poor telephone connection. Ask the other party to
send the fax again.
Received faxesappear as split If the received data is divided and printed on two pages or if you get an
or blank pages.
additional blank page, make sure that auto reduction setting is turned
Phone Line or Connections
Dialling does not work
Check all line cord connections.
The MFC does not answer
when called.
Make sure the MFC is in the correct receiving mode for your setup. (See
MFC to hear it answer. If there is still no answer, check the telephone
line cord connection. If there is no ringing when you call your MFC, ask
your telephone company to check the line.
Sending Faxes
Poor sending quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check
your MFC’s scanner operation. If copy quality is not good, clean the
Transmission Verification
Report says ‘RESULT:NG’ or
‘RESULT:ERROR’.
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get ‘RESULT:NG’ or, on
the Transmission Verification Report, your MFC may be out of memory.
company to check your phone line.
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
Vertical black lines when
sending.
If the copy you made shows the same problem, your scanner is dirty.
The other party does not
receive my fax.
Send a manual fax so you can listen to make sure the other party’s
machine is answering. Lift the external handset and dial the number.
Wait to hear fax receiving tones, and then press Start.
Handling Incoming Calls
MFC ‘Hears’ Voice as CNG
Tone.
If your MFC is set to Fax Detect On, it is more sensitive to sounds. Your
MFC may mistakenly interpret certain voices or music on the line as a
calling fax machine and respond with fax receiving tones. Deactivate the
fax by pressing Stop/Exit. Try avoiding this problem by turning Fax
Transferring a Fax Call to the
MFC.
If you answered at the MFC, press Start and hang up immediately. If
you answered on an external or extension phone, press your Remote
Activation Code (default setting is ( 51). When your MFC answers,
hang up.
Custom features on a single
line.
If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail,
an answering machine, an alarm system or other custom feature on a
single phone line with your MFC, it may create a problem sending or
receiving fax data.
Menu Setting Difficulties
The MFC beeps when you try Make sure that MFC is in Fax mode. If the Fax
key is not
to access the Setup
Receiveand Setup Send
menus.
illuminated, press it to turn on Fax mode. Setup Receivesetting
(Menu, 2, 1) and Setup Sendsetting (Menu, 2, 2) are available only
when the MFC is in Fax mode.
Copy Quality Difficulties
Vertical streaks appear in
copies.
Sometimes you may see vertical streaks on your copies. Either the
scanner or the primary corona wire for printing is dirty. Clean them both.
Printer Difficulties
The MFC does not print.
Check the following:
•
•
The MFC is plugged in and power switch turned on.
The toner cartridge and drum unit are installed properly. (See
•
•
The interface cable is securely connected between the MFC and
computer. (See the Quick Setup Guide.)
The MFC prints unexpectedly Reset the MFC or turn it off and then on again. Check the primary
or it prints garbage.
settings in your application software to make sure it is set up to work with
your MFC.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
DIFFICULTY
SUGGESTIONS
The MFC prints first couple of Your computer is not recognizing the printer’s input buffer full signal.
pages correctly, then some
pages have text missing.
Please make sure to connect the MFC cable correctly.
The MFC cannot print full
pages of an original
document.
Out of Memorymessage
occurs.
Reduce the printing resolution. Reduce the complexity of your original
documents and try again. Reduce the graphic quality, the number of font
sizes within your application software or add an optional memory. (See
My headers or footers appear Most laser printers have a restricted area that will not accept print.
when I view my document on
the screen but do not appear
when I print them.
Usually these are the first two lines and last two lines, leaves 62
printable lines. Adjust the top and bottom margins in your document to
allow for this.
Scanning Difficulties
TWAIN errors appear while
scanning.
Make sure the Brother TWAIN driver is selected as the primary source.
In PaperPort®, click Scan in the File menu and select the Brother
TWAIN driver.
Software Difficulties
Cannot install software or
print.
Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
This program will repair and reinstall the software.
Cannot perform ‘2 in 1 or 4 in
1’ printing.
Check that the paper size setting in the application and in the printer
driver are the same.
Cannot print when using
Adobe Illustrator.
Try to reduce the print resolution.
When using ATM fonts, some If you are using Windows® 95/98/98SE/Me, select ‘Printer Settings’ from
characters are missing or the ‘Start’ menu. Select the properties of the ‘Brother MFC-8220 or
some characters are printed in MFC-8220 (USB) Printer’. Click ‘Spool Setting’ on the ‘Details’ tab.
their place.
Select ‘RAW’ from ‘Spool Data Format’.
“Unable to write to LPT1” or
“LPT1 already in use” Error
Message appears.
1. Make sure the MFC is plugged in and power switch turned on and that
it is connected directly to the computer using an IEEE-1284
bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or
Switch box).
“MFC is Busy” or “MFC
Connect Failure“ Error
Message appears.
2. Make sure the MFC is not displaying an error message on the LCD
Display.
3. Make sure no other device drivers, which also communicate through
the parallel port, are running automatically when you boot up the
computer (such as, drivers for Zip Drives, External CD-ROM Drive,
etc.) Suggested areas to check: (Load=, Run=command lines in the
win.ini file or the Setup Group)
4. Check with your computer manufacturer to confirm that the
computer’s parallel port settings in the BIOS are set to support a
bi-directional machine; i.e. Parallel Port Mode – ECP
'MFC Connect Failure'
If the MFC is not connected to your PC and you have loaded the Brother
software, the PC will show 'MFC Connect Failure' each time you restart
Windows®. You can ignore this message or you can turn it off as follows.
Double-click "\tool\WarnOFF.REG" from the supplied CD-ROM.
The Scan key on the MFC's control panel will not work unless you
restart your PC with the MFC connected. To turn it back on, double-click
"\tool\WarnON.REG" from the supplied CD-ROM.
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
Paper Handling Difficulties
The MFC does not load paper. Check to see if the Check Paperor Paper Jammessage appears on
The LCD shows Check
Paperor Paper Jam.
the LCD. If it is empty, load a new stack of paper into the paper tray. If
there is paper in the paper tray, make sure it is straight. If the paper is
curled, you should straighten it. Sometimes it is helpful to remove the
paper, turn the stack over and put it back into the paper tray. Reduce the
amount of paper in the paper tray, and then try again. Check that the
manual feed mode is not selected in the printer driver.
The MFC does not feed paper Reinsert the paper firmly, load one sheet at a time. Make sure that
from the manual feed tray.
manual feed mode is selected in the printer driver.
How can I load envelopes?
You can load envelopes from the manual feed tray. Your application
software must be set up to print the envelope size you are using. This is
usually done in the Page Setup or Document Setup menu of your
software. Refer to your software application manual.
What paper can I use?
You can use plain paper, envelopes, transparencies and labels that are
How can I clear paper jams?
Print Quality Difficulties
Printed pages are curled.
Thin or thick paper below the standard can cause this problem. Make
sure you select the Paper Type that suits the media type you use. (See
Printed pages are smeared.
The Paper Type setting may be incorrect for the type of print media you
are using. —OR— The print media may be too thick or have a rough
Printouts are too light.
Set Toner Save mode to off in the Advance tab in the printer driver. (See
CD-ROM.)
Network Difficulties
I cannot print over the Network Make sure that your MFC is plugged into the AC power outlet and is
page 13-9.) Then the current settings of the NC-9100h are printed.Verify
that the cabling and Network connections are good. If possible, try
connecting the MFC to a different port on your hub using a different
cable. Check to see if there is any LED activity. The NC-9100h has a
two color LED for diagnosing problems.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14
Improving the print quality
This section provides information on the following topics:
Examples of poor print
quality
Recommendation
Check the printer’s environment. Conditions such as humidity, high
If the whole page is too light, Toner Savemode may be on. Turn off
Toner Savemode in the printer Properties tab of the driver.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
—OR—
Faint
If your MFC is not connected to a computer, turn off Toner Savemode
12-30.)
Make sure that you use paper that meets the recommended
Check the printer’s environment - high temperatures and high humidity
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
12-25.)
Gray background
Make sure you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem.
Make sure that you choose the appropriate media type in the printer
12-30.)
Ghost
Make sure that you use paper that meets our specifications.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Toner specks
Hollow print
All black
Choose Thick paper mode in the printer driver, or use thinner paper
than you are currently using.
Check the printer’s environment because conditions such as high
You may clear the problem by cleaning the primary corona wire inside
the drum unit by sliding the blue tab. Make sure you return the blue tab
12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Examples of poor print
quality
Recommendation
If the problem is not solved after printing a few pages, the drum unit may
have glue from label stock on the OPC drum surface.
94 mm
94 mm
Clean the drum unit as follows:
1 Position the print sample in front of the drum unit, and find the exact
position of the poor print.
White Spots on black text
and graphics at 94 mm
intervals
94 mm
94 mm
Black Spots at 94 mm
intervals
2 Turn the drum unit gear by hand while looking at the surface of the
OPC drum.
Do not touch the photosensitive drum with your fingers.
Photosensitive drum
3 When you have located the mark on the drum that matches the print
sample, wipe the surface of the OPC drum with a cotton swab until
the dust or paper powder on the surface comes off.
Do not try to clean the surface of the photosensitive drum with a
sharp object. (e.g. ball-point pen, paper clip etc.)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
Examples of poor print
quality
Recommendation
If you use label sheets for laser printers, the glue from the sheets may
sometimes stick to the OPC drum surface. To clean the drum unit, follow
the steps in the previous page.
Do not use paper that has clips or staples because they will scratch the
surface of the drum.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Black toner marks across
the page
If the unpacked drum unit is in direct sunlight or room light, the unit may
be damaged.
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem.
Make sure that you select the appropriate media type in the printer
driver.
The problem may disappear by itself. Try printing multiple pages to clear
this problem, especially if the printer has not been used for a long time.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
White lines across the page
Clean the inside of the printer and the primary corona wire in the drum
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Lines across the page
Clean the primary corona wire of the drum unit.
Make sure the primary corona wire cleaner is at the home position (▲).
The toner cartridge may be damaged. Put in a new toner cartridge. (See
piece of paper is not inside the printer covering the scanner window.
The fixing unit may be smudged. Call Brother or your dealer for service.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Black lines down the page
Printed pages have toner
stains down the page.
You may clear the problem by wiping the scanner window with a soft
The toner cartridge may be damaged. Put in a new toner cartridge. (See
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines down the page
Make sure the paper or other print media is loaded properly in the paper
tray and that the guides are not too tight or too loose against the paper
stack.
Set the paper guides correctly.
2-3.)
H
ijk
G
F
E
D
C
B
ab
A
cdefgh
A B C D
abcde
0 1 2 3 4
Page skewed
The paper tray may be too full.
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Examples of poor print
quality
Recommendation
Check the paper type and quality. High temperatures and high humidity
will cause paper to curl.
If you do not use the printer very often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray. Also,
try fanning the paper stack and then rotating the paper 180° in the paper
tray.
Curl or wave
Make sure that paper is loaded properly.
Turn over the stack of paper in the tray or try rotating the paper 180° in
the input tray.
B
DEFGH
abc efghijk
A
bcde
1
C D
3 4
Wrinkles or creases
The drum unit is a consumable item and it is necessary to
replace it periodically.
Compatibility
If you are having difficulty sending or receiving a fax due to possible
interference on the phone line, we recommend that you adjust the
Equalization for compatibility with your phone line. The MFC adjusts
the modem speed for fax operations.
1
2
Press Menu, 2, 0, 2.
Press or to select
Normal, Basic(or High).
Miscellaneous
2.Compatibility
Press Set.
3
Press Stop/Exit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18
Packing and shipping the MFC
Whenever you transport the MFC, use the packing materials that
came with your machine. If you do not pack the MFC correctly, you
may void your warranty.
1
2
3
4
Turn the MFC power switch off.
Unplug the MFC from the telephone wall socket.
Unplug the MFC from the AC outlet.
Unplug the parallel and USB cable from the MFC, if it is
connected.
5
6
Open the front cover.
Remove the drum unit and toner cartridge assembly. Leave the
toner cartridge installed in the drum unit.
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
7
Place the drum unit and toner cartridge assembly into the plastic
bag and seal the bag.
8
9
Close the front cover. Fold down the face-down output tray flap.
Remove the telephone line cord, ADF document output support
and ADF document support,
Wrap the MFC in the plastic bag and place it in the original
carton with the original packing material.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20
10 Pack the drum unit and toner cartridge assembly, telephone line
cord, AC cord, and printed materials in the original carton as
shown below:
11 Close the carton and tape it shut.
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Routine maintenance
Cleaning the scanner
1
Turn the MFC power switch off and unplug the MFC from the AC
outlet.
2
3
Lift the control panel cover.
Clean the white bar and the glass cover.
Moisten a small piece of clean soft, lint-free cloth with isopropyl
alcohol and carefully remove dirt from the glass cover and the
white bar of the scanner.
White Bar
Control Panel Cover
Glass Cover
4
Close the control panel cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22
Cleaning the printer
Caution
■ Do not use isopropyl alcohol to remove dirt from the control
panel. It may crack the panel.
■ Do not use isopropyl alcohol to clean the laser scanner window.
■ Do not touch the scanner window with your fingers.
■ The drum unit contains toner, so handle it carefully. If toner
scatters and your hands or clothes get dirty, immediately wipe or
wash it off with cold water.
1
Turn the MFC power switch off, unplug the MFC from the AC
outlet and telephone cord and open the front cover.
2
Remove the drum unit and toner cartridge assembly.
WARNING
Just after you have used the MFC, some internal parts of the
machine are extremely HOT! When you open the front cover of the
MFC, never touch the shaded parts shown in the diagram below.
HOT!
Front view
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE
3
Gently clean the scanner window by wiping it with a clean soft
dry cloth. Do not use isopropyl alcohol.
Laser Scanner
Window
Cleaning the drum unit
We recommend placing the drum unit and toner cartridge assembly
on a cloth or large disposable paper to avoid spilling and scattering
toner.
1
Clean the primary corona wire inside the drum unit by gently
sliding the blue tab from right to left several times.
2
Return the blue tab and snap it into the Home position (▼).
Tab
Home Position(▼)
Corona Wire
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24
Caution
If the blue tab is not at Home position (▼), printed pages may have
vertical stripes.
3
Reinstall the drum unit and toner cartridge assembly into the
4
5
Close the front cover.
Plug in the power cord first, then the telephone cord.
Replacing the toner cartridge
The MFC can print up to 6,700 pages using a high yield toner
cartridge (TN-3060). When the toner cartridge is running low, the
LCD shows Toner Low. The MFC is supplied with a standard toner
cartridge (TN-3030) that must be replaced after approximately 3,500
pages. Actual page count will vary depending on your average type
of original document (i.e., standard letter, detailed graphics).
It is a good idea to keep a new toner cartridge ready for use
when you see the Toner Lowwarning.
Discard the used toner cartridge according to local regulations,
keeping it separate from domestic waste. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. If
you have questions, call your local waste disposal office.
We recommend that you clean the MFC when you replace the toner
cartridge.
12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE
How to replace the toner cartridge
WARNING
Just after you use the MFC, some internal parts of the MFC will be
extremely HOT! So, never touch the shaded parts shown in the
illustration.
HOT!
1
Open the front cover and pull out the drum unit.
Caution
■ Place the drum unit on a drop cloth or large piece of disposable
paper to avoid spilling and scattering the toner.
■ To prevent damage to the MFC from static electricity, do not
touch the electrodes shown below.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26
2
Hold down the lock lever on the right and pull the toner cartridge
out of the drum unit.
Lock Lever
Caution
Handle the toner cartridge carefully. If toner scatters on your hands
or clothes, immediately wipe it off or wash it with cold water.
3
Unpack the new toner cartridge. Place the used toner cartridge
into the aluminum bag and discard it according to local
regulations.
Caution
■ Wait to unpack the toner cartridge until immediately before you
install it in the MFC. If a toner cartridge is left unpacked for a long
period of time, the toner life is shortened.
■ Brother strongly recommends that you do not refill the toner
cartridge provided with your MFC. We also strongly recommend
that you continue to use only Genuine Brother Brand
replacement toner cartridges (TN-3030 and TN-3060). Using or
attempting to use potentially incompatible toner and/or toner
cartridges in your MFC may cause damage to the machine itself
and/or it may result in unsatisfactory print quality. Our warranty
coverage does not apply to any problem that was caused by the
use of unauthorized third party toner and toner cartridges. To
protect your investment and guarantee your print quality please
continue to replace consumed toner cartridges with only Genuine
Brother Branded Supplies.
12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE
4
Gently rock the toner cartridge from side to side five or six times
to distribute the toner evenly inside the cartridge.
5
6
Remove the protective cover.
Insert the new toner cartridge in the drum unit until it clicks into
place. If you put it in properly, the lock lever will lift automatically.
Drum Unit
Toner Cartridge
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28
7
Clean the primary corona wire inside the drum unit by gently
sliding the blue tab from right to left several times. Return the
blue tab to the Home position (▼) before reinstalling the drum
unit and toner cartridge assembly.
Tab
Home Position(▼)
Corona Wire
8
Reinstall the drum unit and toner cartridge assembly and close
the front cover.
12 - 29 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Replacing the drum unit
The MFC uses a drum unit to create print images on paper. If the
LCD shows Change Drum Soon, the drum unit is near the end of
its life and it is time to purchase a new one (DR-3000).
Even if the LCD shows Change Drum Soon, you may be able to
continue printing without having to replace the drum unit for a while.
However, if there is a noticeable deterioration in the output print
quality (even before Change Drum Soonappears), then the drum
unit should be replaced. You should clean the MFC when you
Caution
When removing the drum unit, handle it carefully because it contains
toner. If toner scatters and your hands or clothes get dirty,
immediately wipe or wash with cold water.
WARNING
Just after you have used the MFC, some internal parts of the MFC
are extremely HOT! So, never touch the shaded parts shown in the
illustration.
HOT!
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 30
Follow these steps to replace the drum unit:
1
2
Press the cover release button and then open the front cover.
Remove the old drum unit and toner cartridge assembly. Place
it on a drop cloth or disposable paper to avoid scattering toner.
Caution
To prevent damage to the printer from static electricity, do not touch
the electrodes shown below.
12 - 31 TROUBLESHOOTING AND ROUTINE MAINTENANCE
3
Hold down the lock lever on the right and pull the toner cartridge
Lock Lever
Discard the used drum unit according to local regulations,
keeping it separate from domestic waste. Be sure to seal the
drum unit tightly so toner powder does not spill out of the unit. If
you have questions, call your local waste disposal office.
4
5
Wait to unpack the new drum unit until immediately before
installing it. Place the old drum unit into the plastic bag and
discard it according to local regulations.
Reinstall the toner cartridge into the new drum unit. (See
6
7
8
Reinstall the new drum unit, keeping the front cover open.
Press Clear/Back.
Press 1 and when the LCD shows
Replace Drum?
1.Yes 2.No
Accepted, and close the front
cover.
Caution
If toner scatters and your hands or clothes get dirty, immediately
wipe it off or wash it with cold water.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 32
Checking the drum life
You can see the percentage of the drum’s life that remains available.
1
2
Press Menu, 2, 0, 3.
For two seconds, the LCD shows the
available percentage of drum life.
Miscellaneous
3.Drum Life
Even if the remaining drum life is 0%, you may continue to use
the drum unit until you have a print quality problem.
Page Counter
You can see number of total pages, copy pages, print pages and
List/Fax (total fax print + total list print) pages that your MFC has
printed.
1
2
Press Menu, 2, 0, 4.
The LCD shows number of pages for
Total.
Miscellaneous
4.Page Counter
Press
or
see Copy, Printand List/Fax.
3
Press Stop/Exit.
12 - 33 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Optional accessories
13
Memory board
The memory board is installed on the main controller board inside the
MFC. When you add the optional memory board, it increases the
performance for both copier and printer operations.
Optional Memory
32 MB TECHWORKS 12457-0001
64 MB TECHWORKS 12458-0001
128 MB TECHWORKS 12459-0001
In general, the DIMM must have the following specifications:
Type:
100 pin and 32 bit output
2 or 3
CAS Latency:
Clock Frequency:
Capacity:
100MHz or more
32, 64, 128 MB
35mm or less
NONE
Height:
Parity:
DRAM Type:
SDRAM 4 Bank
Some DIMMs might not work with this MFC. For the latest
information from Brother visit:
OPTIONAL ACCESSORIES 13 - 1
Installing the optional memory board
WARNING
■ DO NOT touch the surface of the main board within 15 minutes
after turning off the power.
■ Before installing the optional memory board, make sure there are
no faxes in the memory.
■ DO NOT unplug any internal connectors.
■ Turn the MFC power switch off, before installing (or removing) the
memory board.
1
2
Disconnect the telephone line cord from the MFC, turn the MFC
power switch off, unplug the MFC power cord from the AC
outlet, and then disconnect the interface cable.
Remove the side cover. Loosen the two screws, and then
remove the metal shield plate.
13 - 2 OPTIONAL ACCESSORIES
3
Unpack the DIMM and hold it by the edges.
WARNING
DIMM boards can be damaged by even a small amount of static
electricity. Do not touch the memory chips or the board surface.
Wear an antistatic wrist strap when you install or remove the board.
If you do not have an antistatic wrist strap, frequently touch the bare
metal on the printer.
4
Hold the DIMM with your fingers on the side edges and your
thumb on the back edge. Line up the notches on the DIMM with
the DIMM slot. (Check that the locks on each side of the DIMM
slot are open or facing outwards.)
5
6
Press the DIMM straight into the slot (press firmly). Make sure
the locks on each side of the DIMM click into place. (To remove
a DIMM, you must release the locks.)
Put the metal plate back on and secure the metal plate with the
two screws.
7
8
9
Put the side cover back on.
Reconnect any additional interface cables that you removed.
Reconnect the power cable and then turn on the MFC power
switch.
10 Reconnect the telephone line cord.
■ To check that you have installed the DIMM correctly, print
the printer settings by using the selection in the driver and
check the printout to make sure it shows the additional
memory.
■ You can check the current memory size in the System Setup
list. (Press Menu, 5, 5.)
OPTIONAL ACCESSORIES 13 - 3
Network (LAN) board
When you add the optional Network (LAN) Board (NC-9100h), you
can connect your MFC into the network to use the Internet FAX,
Network Scanner, Network Printer and Network Management
operations.
WARNING
DO NOT touch the surface of the main board within 15 minutes after
turning off the power.
For more details about how to configure the Network board, please
see the NC-9100h Network User's Guide on the CD-ROM supplied
with the MFC.
NC-9100h
Print/Fax Server
13 - 4 OPTIONAL ACCESSORIES
Before starting installation
Be careful when handling the NC-9100h. There are many delicate
electronic components that are susceptible to damage from static
electricity. To avoid such damage, use the following precautions
when handling the board.
■ Leave the NC-9100h in its anti-static bag until you are ready to
install it.
■ Make sure that you are adequately grounded before touching the
NC-9100h. Use an anti-static wrist strap and a grounding mat if
possible. If you do not have an anti-static wrist strap, touch the
bare metal surface on the back of the machine before handling
the NC-9100h.
■ Avoid moving around the work area in order to eliminate static
charge build-up.
■ If possible, do not work on a carpeted area.
■ Do not flex the board and do not touch the components on the
card.
Tools Required:
Phillips Screwdriver
OPTIONAL ACCESSORIES 13 - 5
Step 1: Hardware installation
WARNING
■ DO NOT touch the surface of the main board within 15 minutes
after turning off the power.
■ DO NOT unplug any internal connectors.
■ Turn the MFC power switch off, before installing (or removing) the
NC-9100h board.
1
2
Disconnect the telephone line cord from the MFC, turn the MFC
power switch off, unplug the MFC power cord from the AC
outlet, and then disconnect the interface cable.
Remove the side cover. Loosen the two screws, and then
remove the metal shield plate.
13 - 6 OPTIONAL ACCESSORIES
3
4
Loosen the two screws, and then remove the metal cover plate.
Cover Plate
Plug the NC-9100h into connector P1 located on the main board
as shown in the illustration (press firmly) and secure the
NC-9100h with the two screws.
5
Put the metal shield plate back on and secure it with the two
screws.
6
7
8
Put the side cover back on.
Reconnect any additional interface cables that you removed.
Reconnect the power cable and then turn on the MFC power
switch.
9
Reconnect the telephone line cord.
10 Press the Test switch and print a network configuration page.
OPTIONAL ACCESSORIES 13 - 7
Step 2: Connecting the NC-9100h to an
Unshielded Twisted Pair 10BASE-T or
100BASE-TX Ethernet Network
To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network,
you must have an Unshielded Twist Pair Cable. One side of the cable
must be connected to a free port on your Ethernet hub and the other
side must be connected to the 10BASE-T or 100BASE-TX connector
(an RJ45 Connector) of the NC-9100h.
Verifying successful hardware Installation:
Plug in the AC power cord. After initialization and warm-up (this may
take several seconds), the machine will come to a Ready state.
13 - 8 OPTIONAL ACCESSORIES
LED
No light:
If both of the two LEDs are off, then the print server is not connected
to the network.
Link/Speed LED is orange: Fast Ethernet
This Link/Speed LED will be orange if the print server is connected
to a 100BASETX Fast Ethernet network.
Link/Speed LED is green: 10 BASE T Ethernet
This Link/Speed LED will be green if the print server is connected to
a 10 BASE T Ethernet.
Active LED is yellow:
The Active LED will blink if the print server is connected to the
network.
If there is a valid connection to the network, the LED will blink
orange or green.
Test switch
Short push: Prints the network configuration page.
Long push (more than 5 seconds): Reset the network configuration
back to the default settings.
Test Switch
Link/Speed
LED
Ethernet
RJ-45
Active LED
To set up the MFC on the Network, see the NC-9100h Network
User’s Guide on the CD-ROM.
OPTIONAL ACCESSORIES 13 - 9
Paper Tray #2
You can purchase the Paper Tray #2 accessory (LT-5000) to use as
a third paper source. Tray #2 holds up to 250 sheets of 80 g/m2
paper.
Paper Tray #2
Basis Weight
Holds approx. 250 sheets of 80 g/m2
60 to 105 g/m2
Moisture Content
4% to 6% by weight
We Recommend:
Cut sheet:
Xerox Premier 80 g/m2
Xerox Business 80 g/m2
Mode DATACOPY 80 g/m2
IGEPA X-Press 80 g/m2
13 - 10 OPTIONAL ACCESSORIES
Glossary
G
ADF (Automatic Document Feeder) The original document can
be placed in the ADF and scanned one page at a time
automatically.
Automatic Redial A feature that enables your MFC to redial the last
fax number if the fax did not go through because the line was
busy.
Auto Reduction Reduces the size of incoming faxes.
Automatic fax transmission Sending a fax without picking up the
handset of an external phone.
Batch Transmission As a cost savings feature, all delayed faxes to
the same fax number will be sent as one transmission.
Beeper The sound the keys make when they are pressed, an error
occurs, or a fax has been received or sent.
Beeper volume Volume setting for the beep when you press a key
or make an error.
Broadcasting The ability to send the same fax message to more
than one location.
CNG tones The special tones (beeps) sent by fax machines during
automatic transmission to tell the receiving machine that they are
from a fax machine.
Communication error (or Comm. Error) An error during fax
sending or receiving, usually caused by line noise or static.
Coding Method Method of coding the information contained in the
original document. All fax machines must use a minimum
standard of Modified Huffman (MH). Your MFC is capable of
greater compression methods, Modified Read (MR), Modified
Modified Read (MMR) and JBIG, if the receiving machine has the
same capability.
Compatibility Group The ability of one fax unit to communicate
with another. Compatibility is assured between ITU-T Groups.
GLOSSARY G - 1
Contrast Setting to compensate for dark or light original
documents, by making faxes or copies of dark original documents
lighter and light original documents darker.
Cover Page Prints a page at the other party’s fax machine that
contains the sender and recipient’s name and fax number,
number of pages and comment. You can generate an electronic
cover page at the other end with pre-programmed information
from memory or you can print a sample cover page to fax with
your original documents.
Cover Page Message The comment that is on the Cover Page.
This is a programmable feature.
Delayed Fax Sends your fax at a later time that day.
Deactivation Code (Fax/Tel mode) When the MFC answers a
voice call, it pseudo/double-ring. You can pick up at an extension
phone by pressing this code (#51).
Drum Unit A printing device for the MFC.
Dual Access Your MFC can scan outgoing faxes or scheduled jobs
into memory at the same time it is sending a fax or receiving or
printing an incoming fax.
ECM (Error Correction Mode) Detects errors during fax
transmission and resends the pages of the fax that had an error.
Extension phone A telephone on the fax number that is plugged
into a separate wall socket.
External phone A TAD (telephone answering device) or telephone
that is connected to your MFC.
F/T Ring Time The length of time that the Brother MFC rings (when
the Receive Mode setting is Fax/Tel) to notify you to pick up a
voice call that it answered.
Fax Detect Enables your MFC to respond to CNG tones if you
interrupt a fax call by answering it.
Fax Forwarding Sends a fax received into the memory to another
pre-programmed fax number.
Fax Storage You can print stored faxes later at your MFC, or
retrieve them from another location using the Remote Retrieval
operations.
G - 2 GLOSSARY
Fax/Tel You can receive faxes and telephone calls. Do not use this
mode if you are using a telephone answering device (TAD).
Fax tones The signals sent by sending and receiving fax machines
while communicating information.
Fine resolution Resolution is 203 x 196 dpi. It is used for small print
and graphs.
Gray scale The shades of gray available for copying and faxing
photographs.
Group number A combination of One-Touch, Speed-Dial numbers
that are stored as a Speed-Dial number for Broadcasting.
Help list A printout of the complete Menu that you can use to
program your MFC when you do not have the User’s Guide with
you.
Fax Journal Lists information about the last 200 incoming and
outgoing faxes. TX means Transmit. RX means Receive.
Journal Period The pre-programmed time period between
automatically printed Journal Reports. You can print the Journal
on demand without interrupting this cycle.
LCD (liquid crystal display) The display screen on the MFC that
shows interactive messages during On-Screen Programming and
shows the date and time when the MFC is idle.
Manual fax When you lift the handset of your external telephone or
press Tel/R so you can hear the receiving fax machine answer
before you press Start to begin transmission.
Menu mode Programming mode for changing your MFC’s settings.
MFL-Pro Suite Turns your MFC into a printer and a scanner and
enables PC faxing using the MFC.
OCR (optical character recognition) The bundled ScanSoft®
TextBridge® software application converts an image of text to text
you can edit.
One-Touch Keys on the MFC control panel where you can store
numbers for easy dialling. You can store a second number on
each key if you press Shift and the One-Touch key together.
Out of Paper Reception Receives faxes into the MFC’s memory
when the machine is out of paper.
GLOSSARY G - 3
Overseas Mode Makes temporary changes to the fax tones to
accommodate noise and static on overseas phone lines.
Pause Allows you to place a 3.5 second delay in the dialling
sequence stored on Speed-Dial numbers. Press Redial/Pause
as many times as needed for longer pauses.
Photo resolution A resolution setting that uses varying shades of
gray for the best representation of photographs.
Polling The process of a fax machine calling another fax machine
to retrieve waiting fax messages.
Pulse A form of rotary dialling on a telephone line.
Quick Dial List A listing of names and numbers stored in
Speed-Dial memory, in numerical order.
Real Time Transmission When memory is full, you can send faxes
in real time.
Remaining jobs You can check which jobs are waiting in memory
and cancel jobs individually.
Remote Activation Code Press this code( 51) when you answer
a fax call from an extension or external phone to transfer the call
to the MFC.
Remote Retrieval Access The ability to access your MFC remotely
from a touch tone phone.
Remote Access Code Your own four-digit code that allows you to
call and access your MFC from a remote location.
Resolution The number of vertical and horizontal lines per inch.
See: Standard, Fine, Super Fine and Photo.
Ring Delay The number of rings before the MFC answers in Fax
mode.
Ring Volume Volume setting for the MFC’s ring.
Scanning The process of sending an electronic image of a paper
original document into your computer.
Speed-Dial A pre-programmed number for easy dialling. You must
press the Search/Speed Dial key and then #, and the three digit
code to start the dialling process.
G - 4 GLOSSARY
Standard resolution 203 x 98 dpi. It is used for regular size text
and quickest transmission.
Station ID The stored information that appears on the top of faxed
pages. It includes the sender’s name and fax number.
Super fine resolution 203 x 392 dpi. Best for very small print and
line art.
System Setup List A printed report that shows the current settings
of the MFC.
TAD (telephone answering device) You can connect an external
TAD to your MFC.
Temporary Settings You can select certain options for each fax
transmission and copy without changing the default settings.
Tone A form of dialling on the telephone line used for Touch Tone
telephones.
Toner cartridge An accessory that holds toner for the drum unit on
Brother laser models.
Toner Save A process that causes less toner to be affixed to the
page to extend the life of the toner assembly. This will make the
receiving document significantly lighter.
Transmission The process of sending faxes over the phone lines
from your MFC to the receiving fax machine.
True Type fonts The fonts that are used in the Windows® operating
systems. If you install the Brother TrueType fonts, more types of
fonts will be available for Windows® applications.
Xmit Report (Transmission Verification Report) A listing for
each transmission, that shows its date, time and number.
GLOSSARY G - 5
Specifications
S
Product description
The MFC-8220 is 5 in 1 Multi-Function Center: Printer, Copier,
Scanner, Fax, and PC Fax (via your PC).
General
Memory Capacity
32 MB
Optional Memory
1 DIMM slot; Memory expandable up to 160 MB
via 64 MB or 128 MB DIMM
Automatic Document
Feeder (ADF)
Up to 30 sheets
Paper Tray
250 sheets (80 g/m2)
Single sheet (80 g/m2)
Laser
Manual Feed Tray
Printer Type
Print Method
Electrophotography by semiconductor laser beam
scanning
LCD (Liquid Crystal
Display)
16 characters × 2 lines
Warm-up
Max. 18 seconds at 23°C
Power Source
Power Consumption
220-240V AC 50/60Hz
Average Operating (Copying): 400 W or less (25°C)
Peak:
1090 W or less
9 W or less
Sleep:
Standby:
75 W or less (25°C)
Dimensions (WDH)
Weight
375 × 451 × 335 (mm)
Without Drum/Toner Unit:
11.5 kg
Noise Level
Sound Pressure Copying : 53 dBA
Standby : 30 dBA
S - 1 SPECIFICATIONS
General (continued)
Temperature
Operating:
Storage:
10 - 32.5°C
0 - 40°C
Humidity
Operating:
Storage:
20 to 80% (without condensation)
10 to 90% (without condensation)
Print media
Paper Input
Paper Tray
■
Paper type:
Plain paper, recycled paper and
transparencies, envelopes (Manual Feed Tray)
■
Paper size:
A4, Letter, Legal, B5, Executive,
A5, A6, B6 (ISO)
Weight: 60 - 105 g/m2 (Paper Tray)
■
Maximum paper tray capacity: Approx. 250
sheets of 80 g/m2 plain paper
Manual Feed Tray
■
Paper size:
Width: 69.8 - 220.0 mm
Height: 116.0 - 406.4 mm
Weight: 60 - 161 g/m2
Paper Output
Up to 150 sheets of plain paper (Face down print
delivery to the output tray)
Copy
Color/Monochrome
Monochrome
Copy Speed
Up to 20 copies/minute (A4 paper)
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Max. 300 x 600 dpi
Multiple Copies
Enlarge/Reduce
Resolution
SPECIFICATIONS S - 2
Fax
Compatibility
Coding System
Modem Speed
ITU-T Group 3
MH/MR/MMR/JBIG
33600-2400 bps
Automatic Fallback
Original Size
ADF Width: 148 mm to 216 mm
ADF Height: 100 mm to 356 mm
Scanning Width
Printing Width
Gray Scale
207.26 mm
207.26 mm
256 levels
Polling Types
Contrast Control
Standard, Secure, Timer, Sequential
Automatic/Light/Dark
(manual setting)
Resolution
• Horizontal 8 dot/mm
• Vertical
• Standard 3.85 line/mm
• Fine, Photo 7.7 line/mm
• Super fine 15.4 line/mm
One-Touch Dial
Speed-Dial
32 (16 × 2)
300 locations
Automatic Redial
Auto Answer
3 times at 5 minute intervals
0, 1, 2, 3 or 4 rings
(0, 1, 2, 3, 4 or 5 rings-Nordic countries only)
Communication Source
Memory Transmission
Out of Paper Reception
Public switched telephone network.
Up to 600*1/500*2 pages
Up to 600*1/500*2 pages
*1
*2
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,
JBIG code). Specifications and printed materials are subject to change without prior notice.
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).
Specifications and printed materials are subject to change without prior notice.
S - 3 SPECIFICATIONS
Scanner
Color/Monochrome
Monochrome
TWAIN Compliant
Yes (Windows®95/98/98SE/Me/2000Professional
and Windows NT® Workstation Version 4.0)
Mac OS® 8.6-9.2/Mac OS® X 10.2.1-10.3 or greater
Yes (Windows® XP)
WIA Compliant
Resolution
Up to 9600 × 9600 dpi (interpolated)*
Up to 300 × 600 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with
Windows® XP (resolution up to 9600 x 9600 dpi
can be selected by using the Brother scanner
utility)
Original document Size
ADF Width: 148 mm to 216 mm
ADF Height: 100 mm to 356 mm
Scanning Width
Gray Scale
207.26 mm
256 levels
Scanning directly to a networked PC is available with Windows®
98/98SE/Me/2000 Professional and XP.
Mac OS® X scanning is supported in Mac OS® X 10.2.1-10.3 or
greater.
SPECIFICATIONS S - 4
Printer
Emulation
PCL6 (Brother Printing System for Windows®
emulation mode of HP LaserJet) and BR-Script
™
(PostScript® 3 language emulation)
Printer Drivers
Windows® 95/98/98SE/Me/2000 Professional/XP
and Windows NT® Workstation Version 4.0 driver
supporting Brother Native Compression mode and
bi-directional capability
Apple® Macintosh® QuickDraw® Driver and
PostScript (PPD) for Mac OS® 8.6-9.2/Mac OS® X
10.1/10.2.1-10.3 or greater
Resolution
HQ1200 (Max. 2400 × 600 dpi)
Print Quality
Normal printing mode
Economy printing mode (saves toner usage)
Print Speed
First Print
Up to 20 pages/minute A4 size
(when loading paper from paper tray)
Less than 12 seconds (using A4 size paper in paper
tray)
Interfaces
Interface
Recommended Cable
Parallel
A bi-directional shielded parallel cable that is
IEEE 1284 compliant and no longer than 2 m.
USB
A Hi-Speed USB 2.0 cable that is no longer than
2 m.
Please make sure that you use a Hi-Speed USB 2.0 certified
cable if your computer uses a Hi-Speed USB 2.0 interface.
Even if your computer has a USB 1.1 interface you can connect
the MFC.
S - 5 SPECIFICATIONS
Computer requirements
Minimum System Requirements
Available Hard Disk
Space
Computer Platform & Operating
System Version
Processor
Minimum Speed RAM
Minimum
Recommended
RAM
Application
Driver
Software*1
100 MB
180 MB
95, 98, 98SE
Pentium 75MHz
Pentium 150MHz
Pentium 75MHz
24 MB
32 MB
32 MB
64 MB
128 MB
Me
Windows®
Operating
System
NT® Workstation 4.0
2000 Professional
XP
80 MB
Pentium 133MHz 64 MB
Pentium 233MHz 128 MB 256 MB
Mac OS® 8.6-9.2
(Printing, Scanning
and PC-FAX Send
Only)
32 MB
64 MB
Apple®
All base models
meet minimum
Requirements
Macintosh®
Operating
System
Mac OS®
X
50 MB
200 MB
10.1/10.2.1-10.3 or
greater (Printing,
Scanning*2, PC-FAX
Send and Remote
Setup Only)
128 MB 160 MB
NOTE: USB is not supported under Windows® 95 or Windows NT® WS 4.0.
All registered trademarks referenced herein are the property of their respective companies.
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/
1 Application software is different for Windows® and
*
■
■
Macintosh®.
2 Scanning is supported in 10.2.1-10.3 or greater.
*
SPECIFICATIONS S - 6
Consumable items
Toner Cartridge Life
Expectancy
TN-3030: Standard Toner Cartridge - Up to 3,500*
pages
TN-3060: High Yield Toner Cartridge - Up to 6,700*
pages
*(when printing letter size or A4 paper at 5% print
coverage)
Toner life expectancy will vary depending upon the
type of average print job.
Drum Unit Life
Expectancy
DR-3000: Up to 20,000 pages/drum unit
There are many factors that determine the actual
drum life, such as temperature, humidity, type of
paper, toner that you use and the number of pages
per print job.
S - 7 SPECIFICATIONS
Network (LAN) board (NC-9100h)
Option
When you add the optional Network (LAN) Board
(NC-9100h), you can connect your MFC into the
network to use the Internet FAX, Network Scanner,
Network Printer and Network Management
software operations for small workgroups.
SMTP/POP3 E-mail Services are required for
Internet Fax.
Support for:
Windows® 95/98/Me/NT® 4.0/2000/XP
Novell NetWare 3.X, 4.X, 5.X
Mac OS® 8.6-9.2/
Mac OS® X 10.1/10.2.1-10.3 or greater
Ethernet 10/100 BASE-TX Auto Negotiation
TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, NetBIOS
RARP, BOOTP, DHCP, APIPA, WINS
LPR/LPD, Port9100, SMTP/POP3
SMB (NetBIOS/ IP), IPP, SSDP,
Apple Rendezvous™,
FTP SNMP, MIBII as well as Brother private MIB
TELNET, HTTP, TFTP
Included Utilities:
BRAdmin Professional and Web Based
Management
■
■
Scanning directly to a networked PC is not
supported in Windows® 95, NT® and Mac OS®.
BRAdmin Professional is not supported in Mac
OS®.
SPECIFICATIONS S - 8
Index
I
two-line external TAD or
Copy
A
Access codes, storing and
ADF (automatic document
Answering machine (TAD)
connecting ..................... 1-11
storing .............................. 7-1
Automatic
default settings,
Quality key (type of
Cover page
Credit card numbers,
B
C
Cancelling
Cleaning (routine maintenance)
Connecting
I - 1 INDEX
D
F
Delayed Batch
Dialling
access codes and credit
Drum unit
Fax codes
Remote Deactivation Code
.........................................5-9
Fax Forwarding
Fax, stand-alone
checking remaining life
receiving
reducing to fit
retrieving from
sending
E
ECM
Ecology
Enlarge/Reduce key
Error messages on LCD
while scanning
at end of conversation
cancelling from
from memory
INDEX I - 2
Real Time
L
answering at extension
double-ringing
M
Remote Activation Code
Remote Deactivation Code
Manual
Mode keys
Multi-line connections
G
Groups for Broadcasting
H
HELP
O
One-Touch
I
P
J
size of original
Jams
I - 3 INDEX
Phone line
Polling
sending ...........................6-18
Power
Print
R
Receive Mode
Reducing
improving the print
Resolution
Q
Access codes and
setting up/dialling ...........7-7
Group dial
setting up Group for
fax (Standard, Fine,
One-Touch dial
Speed-Dial
S
Setup
INDEX I - 4
V
Sockets
Volume, setting
EXT. socket
TAD (answering machine)
Speed-Dial
T
Tray use, setting
if you are having
receiving or
I - 5 INDEX
Remote Retrieval Access card
R
If you plan to receive fax messages while away from your MFC,
carrying the Remote Retrieval Access Card printed below will serve
as a convenient reminder of the retrieval procedures. Simply cut out
the card and fold it to fit your wallet or organizer. Keeping it handy will
help you derive the full benefit of your MFC’s Fax Forwarding and
Remote Retrieval features.
ADR
C
CSE
A
TIREVAL
R
MTOE
1
2
4
5
6
3
R
Fold
Fold
REMOTE RETRIEVAL ACCESS CARD R - 1
4
3
2
1
Fold
Fold
R - 2 REMOTE RETRIEVAL ACCESS CARD
This machine is approved for use in the country of purchase only, local
Brother companies or their dealers will only support machines purchased in
their own countries.
UK/IRE/SAF/PAN NORDIC
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